Technical Support Specialist
Technical Support Specialist
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Job Description
Location:
Barcelona SpainJob ID:
R0072454Date Posted:
Company Name:
HITACHI ENERGY SPAIN S.A.U.Profession (Job Category):
IT Telecom & InternetJob Schedule:
Full timeRemote:
NoJob Description:
The Opportunity
Hitachi Energy High Voltage Products is the globally recognized specialist for power transmission and distribution.
It is implementing Digital solutions to improve efficiency and quality. These are cloudbased solutions that will be used by all manufacturing units within the business unit.
As part of the Application Management Service team you will be focused on analyzing and finding the root cause of the incidents and their subsequent monitoring provide technical support to clients and internal teams and collaborate with the different teams to improve the platform.
We value development potential and attitude as highly as actual experience so we are interested in getting to know you and understanding what you can contribute.
We offer you an exciting and stimulating work environment where you will be an important team player in delivering our worldclass technology!
How youll make an impact
Provide technical support to clients and internal teams.
Handle day to day service requests
Troubleshoot and resolve issues related to software systems.
Document and communicate solutions to clients and internal teams.
Maintain and improve a list of standard operating procedures.
Collaborate with developers to identify and resolve software bugs.
Ensure software systems are up to date and functioning properly.
Contribute to the product development during testing release and hypercare of new functionality as required.
Your background
Bachelors degree in computer science or related field.
24 years of experience in technical support or development.
Experience working in application using .Net Core C# MS SQL
Strong analytical and problemsolving skills
Excellent communication and interpersonal skills.
Fluent in English and Spanish.
More about us
A holistic range of competitive benefit program to support your financial physical and mental wellbeing and personal development. We want you to truly thrive with us in work and out.
For this role depending on grade and experience we offer the following employee benefits (subject to the respective plan rules): Annual Incentive Plan Flexible Working Meal Allowance Life Insurance Medical Checkup Psychological assistance Language trainings Coaching & Assessments.
Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
