Retention Solutions Closing Specialist
Retention Solutions Closing Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech sports entertainment real estate startups and more. Were united by our culture a drive to find a better way that fuels our commitment to our clients our community and our team members. We believe in and build inclusive workplaces where every voice is heard and diverse perspectives are welcomed. Working for a company in the Family is about more than just a job its about having the opportunity to become the best version of yourself.
As a Retention Solutions Closing Specialist youll be responsible for completing loss mitigation workouts in a manner that complies with all investor guidelines regulatory and compliance rules and the policy and procedures of the company. You will finalize note modifications in our system of record and work with various partners and vendors to obtain loan documentation for underwriting and closing loss mitigation files.
About the role
- Coordinate with internal and external business partners to provide the best possible closing experience for our clients
- Provide accurate data to investors and internal business partners to properly move loans through the closing parameters
- Manual document generation from initial preparation through the recording process
- Responsible for the maintenance and closing of files through various thirdparty investor sites
- Responsible for researching responding and remediating escalated situations from various internal and external sources
- Responsible for manually tracking various compliance dates and timers that fall out of normal automation tracking
About you
Minimum Qualifications
- 3 years of mortgage servicing experience
- Proficiency in the Microsoft Office suite
- Experience using mortgage servicing software
Preferred Qualifications
- 2 years of default servicing experience
What youll get
Our team members fuel our strategy innovation and growth so we ensure the health and wellbeing of not just you but your family too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: Weve got your back. Check out our full list of Benefits and Perks.
About us
Rocket Mortgage was founded in 1985. Today were a Detroitbased publicly traded company with a mission to Help Everyone Home. At Rocket Mortgage we believe that home is more than the house you live in. Our wide variety of home loan options tools and resources empower our clients to achieve their homeownership dreams. Were known as experts in the mortgage industry but were also innovators we strive to create the best experiences for our clients from beginning to end. And were not your typical employer. Were insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. Apply today to join a team that offers career growth amazing benefits and the chance to work with leading industry professionals.
This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the Company at any time. Decisions related to employment are not based on race color religion national origin sex physical or mental disability sexual orientation gender identity or expression age military or veteran status or any other characteristic protected by state or federal law. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team at .
The Company is an Equal Employment Opportunity employer and does not discriminate in any hiring or employment practices. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law. Applicants requiring reasonable accommodation in completing the application and/or participating in the employment application process should notify a representative of the Human Resources Team The Pulse at
Required Experience:
Unclear Seniority
Employment Type
Full-Time
