Network and Security Operations Center NSOC Services Technician
Network and Security Operations Center NSOC Services Technician
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 72150 - 130425
1 Vacancy
Job Description
Reporting to the Leidos NSOC Lead the Top Secret cleared NSOC Services Technician is responsible for monitoring and responding to outages in enterprise services and applications.
The position may require infrequent shortterm travel to CONUS and OCONUS sites. This position may require an infrequent shift in workday schedule to support exercises occurring over weekends.
Primary Responsibilities
Using Service Desk contacts tickets and NSOC monitoring tools including ServiceNow IT Operations Management the NSOC Services Technician detects and verifies service outages and events and creates corresponding trouble tickets. The NSOC Services Technician then responds executes basic remediation actions to restore services. Unresolved outages are escalated to Tier 3 support.Responsible for coordinating with software vendors hardware vendors or NSOC operations to bring nonescalated trouble tickets to resolution.
Interact with multiple teams to include system administrators network technicians infrastructure technicians and application engineers to identify and correct core problems.
Develop and document updates to NSOC Knowledge Management tools scripts policies procedures or automated responses to continually improve access to and functionality of network hosts data voice and key mission systems.
Develop artifacts supporting Information Assurance and Risk Management Framework (RMF) processes.
Basic Qualifications
Bachelors degree with 4 8 years of related years of experience will be considered in lieu of degree
Experience troubleshooting RHEL and a variety of software packages and associated databases.
Top Secret clearance with ability to obtain and maintain TS/SCI clearance.
At least one current DoD 8140 certification.
Preferred Qualifications
Bachelors degree in Computer Science MIS or related technical field.
Experience with virtualized environments (VMware Red Hat
Experience working with cloud computing and infrastructure security (AWS Azure etc. to IL6
Experience as a member of agile programs.
Network Security Operations Center (NSOC) Network Operations Center (NOC) or Security Operations Center (SOC) experience
Original Posting Date:
While subject to change based on business needs Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:
Pay Range $72150.00 $130425.00The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job education experience knowledge skills and abilities as well as internal equity alignment with market data applicable bargaining agreement (if any) or other law.
Required Experience:
IC
Employment Type
Full-Time
