Client Support Dispatcher
Client Support Dispatcher
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 18 - 20
1 Vacancy
Job Description
Job description
About us
American Leak Detection of the Inland Northwest Idaho & Montana is the industry leader in noninvasive hidden water leak detection and plumbing repair. Our local womanowned company has been proudly serving residential commercial and municipal customers throughout all of the Spokane Valley Eastern Washington Northern Idaho and Montana since Hayden ID location is rapidly growing and has an immediate opening for an experienced
Customer Service Representative / Dispatcher
Join our Team!
Heres what our teams are saying:I like working where my effort is truly appreciated by management. I also like that no two jobs are the same and I really do get to help people all while getting paid well for my time.Our company is waiting for you to join our team as aCustomer Service Representative / Dispatcher.
Benefits:
At American Leak Detection of the Inland Northwest & Montana we value our team and appreciate their hard work. They are the reason for our success!
This position comes with a great Benefits Package and includes;
Health Insurance
Paid company holidays401K
Job Type:FulltimeMonday Friday(No Weekends!
Salary:$18.00 $20.00 per hour based on experience.
As aCustomer Service Representative and Dispatcher you are a key member in upholding our service philosophy to provide the highest level of customer service.Office experience in the Plumbing Restoration HVAC or Construction industries is a plus!
Your Responsibilities as a Customer Service Representative and Dispatcherinclude:
Quickly and efficiently answering incoming calls in a professional and courteous manner
Actively listening to the customer to learn about their situation and how we can help them
Prioritize and coordinate the scheduling and routing of services to our team of technicians
Dispatching jobs and updates to technicians in the field
Coordinate any adjustments in schedule with customers and service technicians
Provide sales support and recommendations
Perform other duties as needed which may include crosstraining in related positions
The qualifications of a Customer Service Representative and Dispatcher include:
Strong telephone skills
Preferred minimum of two years of Office Admin / Customer Service experience. (Willing to train the right candidate but must be willing to learn and reliable.
Experience scheduling and routing teams oftechnicians
Detailoriented with strong data entry skills
Strong written and verbal communication skills
If this sounds like you please send us your resume ensuring that it includes a valid phone number and email address in response to this posting.
Note: This position requires attention to detail.
American Leak Detection of the Inland Northwest & Montanais an equal opportunity employer.
This is a job for which women and militaryexperienced candidates are encouraged to apply.
Open to applicants who do not have a college diploma.
Job Type: Fulltime
Pay: $18.00 $20.00 per hour
Benefits:
401(k)Health insurance
Paid time off
Schedule:
8 hour shift
Day shift
Monday to Friday
No weekends
Experience:
Customer service: 2 years (Required)
Service Titan or Sales Force: 1 year (Preferred)
Ability to Commute:
Dalton Gardens ID 83815 (Required)
Work Location: In person
Employment Type
Full-Time
