Customer Support Assistant
Customer Support Assistant
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Job Description
Job Description
We are currently seeking a Customer Support Assistant to join our support team. This role involves managing client inquiries coordinating with internal departments and ensuring each customer receives exceptional service. The ideal candidate is organized reliable and communicates effectively.
Responsibilities
Respond to customer inquiries via phone and email in a professional and timely manner
Assist clients with service requests scheduling and general information
Maintain accurate records of customer interactions
Coordinate with internal teams to resolve client concerns
Follow up with customers to ensure satisfaction and support afterservice
Contribute to the improvement of customer service procedures
Qualifications :
Qualifications
High school diploma or equivalent (Associates degree preferred)
Previous experience in customer service or administrative support
Strong verbal and written communication skills
Ability to multitask and manage time effectively
Familiarity with CRM systems and basic computer proficiency
Additional Information :
Benefits
Competitive salary $41000 $46000 per year)
Opportunities for professional growth and internal advancement
Supportive and collaborative team environment
Onthejob training and skills development
Paid time off and standard company benefits
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
