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You will be updated with latest job alerts via emailPOSITION SUMMARY
Follow up with guest regarding satisfaction with guestrelated issues. Assist and check turnovers figures postings billing and documents for accuracy. Setup proper billing accounts (i.e. sharewith room/tax/incidentals tax exempt direct/special billing and group bookings) according to accounting policies. Organize secure and maintain all files records cash and cash equivalents in accordance with policies and procedures. Record store access and/or analyze computerized group rooming and financial information. Classify code and summarize numerical and financial data to compile and keep group rooming and financial records using journals ledgers and/or computers. Prepare maintain audit and distribute statistical financial accounting auditing or payroll reports and tables. Complete reports as specified. Prepare review reconcile and issue bills invoices and account statements according to company procedures. Followup and resolve past due accounts and vendor invoices until payment in full is received or resolved. Ensure compliance with standard and local operating procedures (SOPs and LSOPs). Work closely with various departments and outside entities to achieve successful groups from prearrival through final bill.
Assist management in training motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents injuries and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand sit or walk for an extended period of time. Coordinate tasks and work with other departments; serve as a departmental role model or mentor; assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Perform other reasonable job duties as requested.
Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive peoplefirst are committed to nondiscrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.
Required Experience:
Manager
Full-Time