Client Service Manager
Client Service Manager
Posted on :
15-04-2025
Employer Active
1 Vacancy
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Job Description
Our client is seeking a Client Service Manager for its Commercial Insurance Team in their London Office!
The primary purpose of this position is to provide support to our Producers and service their clients. This position will also provide where required exemplary service and products to new and existing clients by building and fostering strong relationships with insurers and other industry service providers. If you are looking for a dynamic work opportunity keep reading!
WHAT YOURE DAYTODAY AS A CSM LOOKS LIKE
Manage accounts independently from A to Z.
Respond to RFPs in conjunction with Producers.
Negotiate with insurers and conduct marketing exercises for new and renewal business.
Prepare proposals for new and renewal business.
Respond to telephone calls and written inquiries from clients and underwriters.
Review policy wordings and other documentation for accuracy and completeness.
Assist in developing marketing and client presentations.
Monitor and follow up on outstanding clients receivable.
Coordinate the client service team to ensure client needs are satisfied
Other miscellaneous duties and special projects as required.
OUR IDEAL CANDIDATE
College diploma and a minimum of 7 years of work experience in insurance.
RIBO licensed.
Solid understanding of commercial property liability and auto insurance.
Previous experience with Risk Managed Insurance Programs is an asset.
Strong verbal and written communication skills.
Excellent knowledge of EPIC is an asset and Microsoft Excel is required.
Familiar with a paperless environment is an asset.
Customer focused and sales oriented.
Ability to work well independently and as part of a team.
Detail oriented with excellent organizational and time management skills.
CIP and /or CRM designations are an asset.
PERKS
Join a dynamic team where entrepreneurship innovation and collaboration are at the core of our values.
Work in an organization that believes in integrity respect and recognition of diversity and community support.
Enjoy a competitive salary and a multitude of benefits from your first day with us including generous medical and dental coverage telemedicine an employee and family assistance program and RRSPs;
Choose our hybrid work program allowing you to maximize the benefits and efficiency of both facetoface and telecommuting work.
Develop your career by choosing a company that encourages supports continuing education and invests in the training of its employees.
Choose a stimulating work environment that will allow you to grow both personally and professionally with a team projects and challenges that are motivating and rewarding.
OFFICE INFORMATION
Our clients London office is located in beautiful downtown London. Easily accessible by public transit our office is close to a plethora of topnotch restaurants ideal for enjoyable lunches or drinks after work.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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