Resident Services Coordinator Float
Resident Services Coordinator Float
Posted on :
15-04-2025
Employer Active
1 Vacancy
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Job Description
REQUIREMENTS/QUALIFICATIONS:
- Sensitivity to aging disabled and diverse populations
- Experience working with community services network
- Experience in program development
- Strong interest in working as a member of a staff team
- Bilingual a plus but not required.
- Degree in relevant field preferred. Education can be substituted for three years of relevant experience.
- Ability to earn the confidence and develop sound relationships with the broadest spectrum of residents while maintaining professional work ethic.
- Demonstrated integrity on a personal and professional level.
- Good organizational and time management skills.
- Basic familiarity with word processing software.
- Ability to communicate effectively both verbally and in writing.
- Demonstrated ability to advocate organize problemsolve and provide results for the elderly and disabled residents.
- Demonstrated working knowledge of supportive services and other resources for senior citizens and nonelderly disabled in the area.
SPECIFIC RESPONSIBILITIES:
- Welcome new residents (and establish contact with existing residents). Provide clarification information about the resident services programs.
- Assist and support residents with accessing local services and resources.
- Provide individual case management for residents including: information and referral assessment coordination of community services crisis intervention and other support as appropriate.
- Help set a tone of inclusion and nondiscrimination in the resident community.
- Identify assess select develop and maintain referral partnership relationships with local service resource agencies that effectively assist residents to achieve their opportunities and objectives in life.
- Provide supportive linkages between residents and referral agency staff when residents or agencies request assistance. Document these efforts.
- Refer lease violations to the Property Manager and work with the property management team when a resident is identified as being in jeopardy of eviction.
- Offer linkages and referral support to the resident to positively and quickly rectify the situation. Document these efforts.
- Maintaining emergency information cards and case file on all residents. Document all service contacts with residents and their service providers. Keep all information confidential in a locked drawer.
- Assess and maintain regular contract with frail or atrisk individuals. Communicate with families and health and home care providers serving residents.
- Coordinating educational and health programming in the community.
- Accessing resources to benefit residents by developing positive working relationships with community agencies health/home care providers and senior organizations arranging for participation in service programs such as health clinics food programs and transportation services. Provide link between community service/volunteer programs and residents.
- Work closely with Property Manager and Administrative Assistant with annual recertification and waitlist updates. Orient new residents to the building apartment social opportunities and resident programs; within a month of movein and orientation meet again with new residents to answer questions and review house rules etc. where appropriate.
- Other duties as assigned.
Required Experience:
IC
Employment Type
Full-Time
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