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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- 401(k)
- Dental insurance
- Employee discounts
- Health insurance
- Vision insurance
- Show up for your shift on time and ready to work dressed appropriately and with any tools pertaining to your position.
- Check in with your teammates and the MOD upon arrival and before leaving to see if you can do anything for them.
- Provide a strong sense of knowledge and Hospitality to our guests and your teammates.
- Cultivate a comprehensive knowledge of the food and beverage items and their preparation in all active spaces within the building.
- Cultivate a comprehensive knowledge of our service standards and style as detailed by the Employee Manual.
- Work toward a thorough knowledge of the Death & Co compendium and how to navigate EverNote.
- Maintain a comprehensive knowledge of our POS operation.
- Maintain guest satisfaction by monitoring and evaluating food beverage and service offerings; build relationships with regular guests; and maintain good relations with our neighborhood and industry community members.
- Report all guest complaints to management immediately and follow our five steps for navigating guest complaints. Every negative comment/experience will be addressed by a manager so that no customer leaves unhappy.
- Monitor restaurant and kitchen flow regarding timeliness during service and assist when and where necessary.
- Handle gift certificate transactions fill out all pertinent documentation and present to the guest.
- Maintain effective communication with all teammates and members of the Ramble Hotel staff.
- Comply with sanitation standards and procedures according to health and legal regulations.
- Complete weekly cleaning duties in addition to opening and closing duties.
- Be up to date on Slack with particular attention to the Announcement Board and the Server PreShift and Product Updates channels before you arrive for your shift.
- Maintain a reasonable response time for all Slack communication: a minimum of an answer to any correspondence before your next shift.
- Focus on always continuing your education and into all facets of our operations be it the Bar Kitchen Service Coffee and Tea programs.
- Maintain a reasonable schedule with flexible availability including early mornings or late nights holidays and time for All Staff meetings and tastings.
- Be capable of covering any server or support position when needed.
- The employee is responsible for getting a shift covered if they cannot report to a scheduled shift. If they cannot report to a shift and have exhausted all options for coverage they must contact their supervisor to problem solve no less than 8 hours prior to their scheduled in time.
- Assist in training new hires by guiding them through training trails answering their questions providing workflow advice and teaching them G&Ls expectations steps of service steps and standards operating procedures.
- Curiosity: We learn and improve through active observation and creative problem solving.
- A.B.K.: We anticipate prepare and execute with intention
- Pursuit of Excellence: We will forever be chasing excellence even when we sometimes fail. It is a pursuit without end
- Contagious Joy: When were having fun it emanates out and influences our work and the people around us
- Connection: We build relationships through intuition empathy and transparency
- The Server report to the FOH Department Head and when necessary other Department Heads and the property General Manager.
- The Server works in tandem with the other hosts and the rest of the FOH staff.
- $xx/hr plus plus a point percentage of the full house tip pool based on hours worked per shift
- Pretax transit benefits (in applicable locations)
- One fair wage
- High hourly for tipped employees
- Tipped out BOH (where applicable)
- Gin & Luck Medical Benefits
- Health Dental Vision
- Free Life Insurance
- Optional 401k
- PT employment benefits
- Cultural Alignment among staff
- Fun
- Growth Oriented
- Personal Ownership
- Career driven
- Team Minded
- Inspired
- Proud
- People First Company
- Educational Opportunities
- The physical demands for this position are seeing hearing speaking reaching frequently lifting up to 25 pounds occasionally lifting up to 50 pounds sitting standing for 4 to 8 hours bending and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
Gin & Luck is an acclaimed cocktailanchored hospitality group best known for its flagship brand Death & Co. Since opening in New York City in 2006/2007 Death & Co has been at the forefront of cocktail culture and has grown into a globally celebrated brand with additional locations in major US markets three awardwinning books and countless industry accolades.
At Gin & Luck were expanding into new verticals through bars hotels and brands that all celebrate the craft of hospitality and the people behind it. As an employer we are dedicated to creating opportunities for our team to thrive both personally and professionally. We offer benefits including but not limited to One Fair Wage shareholder opportunities and comprehensive benefits packages for all team members.
What sets us apart is our commitment to our core values:
- Curiosity: We learn and improve through active observation and creative problem solving.
- Pursuit of Excellence: We will forever be chasing excellenceit is a pursuit without end.
- A.B.K.: We anticipate prepare and execute with intention.
- Contagious Joy: When were having fun it emanates out and influences our work and the people around us.
- Connection: We build relationships through intuition empathy and transparency.
If youre passionate about crafting unforgettable experiences and being part of a team that celebrates creativity and connection wed love to have you on our team. Together well create moments that inspire delight and resonate far beyond the bar.
Not seeing the job youre looking for Reach out to us at with your resume and the role youre interested in! Well be sure to point you in the right direction.
Employment Type
Full-Time
