Services Technical Project Manager IV

Toshiba Global Commerce Solutions is seeking a Services Technical Project Manager IV. The Technical Project Manager (PM) has the overall responsibility of ensuring project success by managing the project scope resources budget and technical deliverables. While leading the teams of business analysts software engineers architects and test engineers the PM will oversee the design development test deployment maintenance and improvement of the software products. The PM will also be an active participant in negotiating requirements with stakeholders identifying risks managing schedules and communicating with the project stakeholders on a regular cadence. PMs will be responsible for monthly forecasting as well as presenting on key engagements to upper management. As a Sr. PM they will own their accounts and be responsible for all products/services delivered to their respective customers.

Responsibilities:

• Successfully lead complex multiphased projects by guiding crossfunctional teams business
  partners and the development teams to define scope plan and deliver SW and/or HW products
  and solutions. Oversee all aspects of new and existing projects from start to finish. Act as the
  single point of contact for all project activities schedule and status
• Develop and nurture key relationships with product management development management and
  business partners. Coordinate with crossfunctional teams to facilitate product releases and
  report project status. Foster an environment of collaboration trust and accountability for
  departmental and crossfunctional teams.
• Manage product featurefunction content facilitating sizing activities with the technical team.
• Develop and maintain the master plan and schedule for multiple product releases. Develop
  product release schedules committing those schedules to the business and ensuring timely
  
• Present project status and recommendations to management
• Identify and resolve problems gaps and challenges in engineering processes
• Perform other related duties as assigned.

Required Skills:

• Bachelors degree with 8 years of related experience or equivalent combination.
• Demonstrated Knowledge and experience of project management/Agile development
• The TPM will be responsible for:
  • The teams agreed upon KPI numbers
  • Generating high level estimates of the work for phase planning. This is not collecting numbers from others but understanding the solutions themselves to generate these estimates
  • Working with Product Owners and BAs to review and enrich the descriptions and acceptance criteria. Identifying other need stories to fill gaps in the solution should also be covered by the TPMs role.
  • Projects adherence to the corporate SDLC and Agile Framework
  • Root cause of why a defect made it into the field and the corrective actions to prevent it again
  • Review and approval of the test plan architecture and security review
  • Ability to communicate the requirements architecture product value to senior executives and new and customers
• Experience driving technical decisions in ambiguity.
• High sense of ownership urgency and collaboration.
• Identify requirements and design scope and communicate the needed work. Take ownership of the product experience.
• Coordinate and manage production schedules. This includes monitoring the velocity of the team and may include running daily standups.
• Collaborate across disciplines to refine and iterate on product features.
• Optimize team processes to improve quality engineering productivity and responsiveness to feedback and changing priorities.
• Overcome obstacles by resolving issues regardless of team boundaries and identify and resolve teamwork issues.
• Engage and maintain consistent communication with all relevant parties until issues are resolved.
• Experience with development at a system architectural level
• Experience in defining and negotiating requirements with stakeholders.
• Experience mentoring coaching and developing rising talent in technology departments
• Experience with lifecycle management in a fastpaced software environment.
• Ability to exercise technical judgment in solving software engineering challenges involving bug triage source control continuous integration etc.
• Ability to be an influential member of a highly integrated team composed of both technical and nontechnical members.
• Understands all aspects of production methodologies project management and has strong organizational and communication skills
• Must excel working in complex and ambiguous environments

ABOUT THE COMPANY

Toshiba Global Commerce Solutions is a dynamic billiondollar global company based in Research Triangle Park NC providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the selfcheckout at Lowes Foods earned fuel rewards at Kroger or just paid for purchases at retailers such as Walmart Michaels Carrefour The Gap Calvin Klein Boots Cencosud BJs or Costco These are just a few examples of our instore solutions and impressive customer base that made us the worlds installed market share leader.

The nature of retail is changing quickly so if you share our Together Commerce vision of a seamless twoway participatory shopping experience lets get together to drive the new economy.

Toshiba Global Commerce Solutions Inc. offers a competitive salary and generous benefits package including the following:

Group health coverage (medical dental & vision)
Employee Assistance Programs
Pretax spending accounts
401(k) plan (with company match)
Company provided life insurance
Pet Insurance
Employee discounts
Generous paid holiday schedule paid vacation & sick/personal days

EEO

Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age ancestry color religious creed disability marital status medical condition genetic information military or veteran status national origin race sex gender gender identity gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email to request an accommodation.

DIVERSITY EQUITY & INCLUSION

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore were committed to Diversity Equity and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach Foster Belonging Unleash Opportunity Diverse Cultural Engagement and Culture of Transparency). Were passionate about our customers in the retail industry and becoming a more responsible company as we help create a brighter future.

EQUAL OPPORTUNITY EMPLOYER/PROTECTED VETERANS/INDIVIDUALS WITH DISABILITIES

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information. 41 CFR 601.35(c)