Tenancy Sustainment Officer
Tenancy Sustainment Officer
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Salary Not Disclosed
1 Vacancy
Job Description
Tenancy Sustainment Officer
Have you got the passion and resilience to support and empower Transform clients to develop their independence and daily living skills
In this role you will work as part of a team and support clients on a daytoday basis to empower them to resolve their problems to reach positive outcomes. This will be achieved by assisting and encouraging clients to meet their personalised support plans and to access support and related services from local community organisations.
You will also carry out housing management activities such as rent collection risk assessments tenancy management reporting maintenance issues and health and safety checks.
If you have relevant experience of working with vulnerable people or have transferable skills we would like to hear from you.
Every day is different in this varied and fulfilling role
Salary 26750 per annum dependent on experience
Location Mole Valley based in Leatherhead
Full time37 hours
About you
We are ideally looking for someone who has:
- Ability to develop nonjudgmental professional relationships with clients
- Basic numeracy and written communication skills in Maths and English GCSE/ level 4 or above or equivalent
- The ability to communicate well with clients peers and other agencies
- The ability to work effectively as part of a team
- The ability to manage their own time delivering outcomes meeting deadlines and undertaking training.
- The ability to gain an understanding of safeguarding issues and a commitment to protect all adults and children using or visiting Transforms services
- Computer literacy (Excel Word Outlook and the Internet)
Tick most of the boxes but not all The best candidate rarely does. So if you are excited by the role and can do most of what we are looking for go ahead and apply; you could be exactly who we need.
About Transform Housing & Support
We believe that everyone should be able to live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey in parts of Berkshire West Sussex and the London Borough of Sutton.
Were a place where people make a difference to clients lives feel valued and are supported. We have a strong sense of social responsibility and our values respect empowerment responsibility and excellence guide everything we do.
Why work at Transform
Transform is a place where everyone is want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working including flexible hours where possible.
Our benefits are great too and include:
- 28 days annual leave per annum plus bank holidays (pro rata for part time)
- An additional 1 day (pro rata) per annum wellbeing day
- A defined contribution pension scheme
- Interestfree staff loans
- The opportunity to buy or sell up to five days annual leave per holiday year
- Life assurance cover
Whats Next
At Transform we celebrate diversity and know that it is critical for our success. We work hard to make sure were inclusive so we want to hear from anyone who is great at what they do and who shares our values.
If you need any adjustments during the application or selection process so you can do your best just let us know. We will be happy to help.
For an informal discussion about the role please email to arrange a call to discuss the post further or apply directly.
It is essential that you have a full valid driving licence and use of your own car for business purposes.
Successful candidates will be required to complete an Enhanced DBS check.
We review CVs as we receive them and interview as soon as we have applications that look like a good match so apply as soon as you can to avoid missing out.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
