Continuous Improvement Specialist

Position Summary

The Continuous Improvement Specialist will be responsible for implementing and rolling out initiatives across all sites working closely with SVPs GMs and site teams to ensure adoption of best practices and sustainable operational improvements. This role will drive change management monitor progress and empower sites to take ownership of ongoing improvements.

Job Responsibilities

• Identify site level best practices to translate business goals into site level actions that address business needs.
• Translate business goals into site level metrics to identify areas of improvement by site.
• Identify solutions to address the site level areas of improvements through site involvement to identify best practices across the sites and service lines.
• Work with the sites and cross functional groups as needed to create a solution that can be rolled out across all sites by business lines.
• Effectively design and communicate the necessary changes needed adapting the message to the current levels of each site. Develop and drive implementation schedules with the sites to meet business deadlines and targets.
• Convert business priorities into an actionable timeline for implementation of initiatives incorporating the sites capacity for change.
• Hold sites accountable to timeline and project schedule.
• Utilize change management toolset to drive buy in and adopt new processes to ensure timelines are met.
• Be a handson leader driving buy in and adopting the new process at each site.
• Actively work with the sites to iterate on the process to meets the sites abilities and needs.
• Foster a culture of continuous improvement through effective change conflicts that arise through the implementation of the new process and identify solutions.
• Driving initiatives while balancing pushback knowing when to push for change vs. when to leave processes alone.
• Utilize contemporary tools to monitor and track the progress of the rollouts and measure impact of the changes to the business.
• Utilize project management tools to ensure everyone has visibility to schedules and expectations.
• Utilize tools such as PowerBI to create processes for teams to proactively track progress toward the goals by site.
• Build tools to monitor performance by site and tie it back to site level financial data and business goals.
• Performs work under minimal supervision.
• Handles complex issues and problems and refers only the most complex issues to higherlevel staff.
• Possesses comprehensive knowledge of subject matter.
• Excellent business partnering and interpersonal skills. Able to establish rapport with individuals from diverse backgrounds and experience.
• Able to measure and meet assigned KPIs such as:
• Reduction in process cycle timesDays to invoice.
• Compliance with CRM entries vs PO terms.
• Adoption of new processes across all sites.
• Other duties as assigned

Required Experience and Qualifications:

• Bachelors degree in related field and a minimum of 5 years of experience or a mix of education and experience.
• Experience with project management especially managing projects across multiple sites and stakeholders within the organization.
• Operating experience working cross functionally within an organization.
• Familiarity with project management tools like Power BI Smartsheet and Microsoft Projects.
• Demonstrated ability to manage stakeholders communicate effectively and deliver results in complex environments.
• Experience influencing multiple stakeholders to align common goals and objectives.
• Demonstrate ability to manage project timelines.
• Critical thinking skills.
• Collaboration and Flexible and innovative; the ideal candidate brings a positive highenergy attitude with strong customer service skills.
• Excellent organization skills.
• Excellent verbal and written communication skills. Able to tailor communication style with all levels in the organization.

Who we are!

RESA Power is a dynamic people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety performance and compliance of electrical distribution systems. With a track record of longterm partnerships and excellence in customer experience for nearly a decade!

Our Mission

Ensure reliable and safe missioncritical power across our customers electrical infrastructure lifecycle.

Our Vision

To be the premier firstchoice trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry.

Core Cultural Competencies

We do it right

• We pride ourselves on our integrity and expertise. We dont cut corners.
• You perform job responsibilities safely efficiently and thoroughly all day every day.
• You conduct yourself professionally ethically and honestly.
• You display sound judgment and decisionmaking skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company.
• You are on time and preplan time off.
• You produce a quality product.

We are customer driven

• Our number one concern is our customers and our longterm relationships with them prove our dedication.
• You approach job responsibilities with enthusiasm professionalism and in a customer focused manner.
• You promote goodwill by handling all contacts (example: coworkers management vendors customers etc. with respect courtesy cooperation attentiveness and following instructions from management.

We focus on growth

• We are dedicated to growing the company and our employees.
• You understand & apply your knowledge of techniques policy procedures equipment and skills involved in the job.
• You seek out new assignments and assume additional duties.
• You seek to expand your abilities (certifications continuing ed OTJ experience etc..

We solve problems

• Every day is different so we need to be innovative decision makers flexible and adaptable.
• You efficiently and thoroughly complete assignments.
• You perform work assignments independently.
• You propose new ideas and find better ways of doing things.

We get it done

• We are efficient reliable and no nonsense. We work hard but we also play hard.
• You follow through on commitments in a timely way.
• You produce easily understandable and accurate reports that meet customer and/or Company expectations.
• You actively listen. You seek advice and help as appropriate.
• You can effectively deliver messages to a variety of individuals (RESA employees vendors customers etc..

We build strong relationships

• Our leaders are servant leaders. We provide you with the support of a wellrun company but the connectedness of a family. We collaborate with each other and our customers.
• You collaborate to create the best solutions for each other and our customers.
• You build strong relationships within the team across RESA departments and locations and with customers and vendors.

Additional Information

Travel:020

Job:FullTime

Location: Remote

Compensation: Pay ranges from $93800$115000 yearly (depending on experience).

Relocation: Relocation assistance is not available.

Benefits:Full benefits including medical dental vision company paid life insurance anniversary bonuses Employee Ownership Plan matching 401k and paid time off.

Application Details:The position will stay open until filled seeking one FTE. Apply via job postings on job boards or from the company website.

Physical Demands:Occasionally lifting 25lbs. Position sits completing computer and phone work.

RESA Power is an equal opportunity employer.Qualified applicants will be considered without regard to age race creed color national origin ancestry marital status affectional or sexual orientation gender identity or expression disability nationality sex or veteran status.

Required Experience:

Unclear Seniority