Job Coach

Position Description:

The Job Coach I position is responsible for providing a variety of supported employment services for assigned individuals who experience disabilities within their employment setting to ensure that they achieve the knowledge skills and behaviors necessary for increasing independence building positive work relationships and success within the workplace.

Essential Functions:

• Incorporates REACH Inc.s mission core values and service principles into daily interactions with staff clients and employers.
• Review current plan of care and other documents to become familiar with the needs and limitations of the assigned individuals to ensure appropriate accommodations are requested and effective coaching strategies are implemented.
• Become familiar with each assigned individuals position description employer work expectations and relevant policies applicable procedures.
• Will comply with the individuals employers dress code policies at all times while working in their worksite. In the event that the employer does not have a published dress code it will be assumed that business casual is the standard. Sandals and opentoed shoes are prohibited.
• Ensures confidentiality as prescribed by agency policy and federal/state law.
• Promote new learning skills and help individuals attain the maximum level of independence by increasing productivity and helping develop strong work ethic (work tolerance productivity communication transportation dependability selfcare etc.
• Promotes and facilitates social integration between the individual we serve their coworkers and customers in collaboration with their supervisors/managers.
• Provides personal and career coaching as well as behavioral intervention for individuals we serve to enhance job performance and relationships with coworkers and customers.
• Maintains excellent communication with the individuals supervisors managers and coworkers to support positive outcomes and to resolve performance problems or other issues in the workplace.
• Monitors the activity of the individuals we serve to productivity completion of work assignments and quality outcomes.
• Provides the individual we serve with individualized instruction to complete work skills using simple and repetitious training methods and side by side modeling when necessary.
• Regularly meets with supervisor and employment specialist to discuss the individuals progress and any training concerns.
• Will notifies supervisor and employment specialist immediately of any problems with the assigned individual or employers to resolve issues in a timely manner.
• Works with and acts as a good example for the individuals we serve at all times.
• Confirm acceptance of each work schedule (and periodic schedule adjustments) provided by your supervisor report to work as scheduled and in the event that you are unable to report to work contact your supervisor with as much notice as possible before the start of a shift.
• Complete training requested by supervisor in a timely manner and maintain current required certifications regarding supported employment/job coaching skills.
• Complete electronic notes service delivery notes using the Therap system that focus on jobrelated goals within 24 hours of the end of each shift.
• Makes sure the work environment is kept clean safe at all times.
• Other duties as assigned.

Position Requirements:

• High School Diploma or GED
• Must be at least 18 years of age
• For positions with the duty of transporting individuals in your personal vehicle or to request a mileage reimbursement the following additional requirements apply:
  • Must be at least 18 years of age
  • Driver license with at least 3 years driving experience
  • Current DMV report
  • Valid personal vehicle insurance
• Preferred:
  • 6 months experience (paid or unpaid) providing direct care services for people with developmental disabilities.

Minimum Knowledge Skills & Abilities:

• Excellent interpersonal and problemsolving skills
• Excellent written and oral communication skills
• Ability to handle multiple tasks simultaneously
• Moderate computer skills
• Ability to take initiative
• Ability to learn and incorporate new knowledge and skills into daily work
• Ability to work a flexible schedule including early morning nights and weekends

Physical Requirements:

This position will work in multiple indoor and outdoor environments and requires a full range of motion including but not limited to standing walking on uneven surfaces bending twisting stooping lifting objects weighing up to 50lbs and physically assisting another person in doing the same. This position will require visual abilities and physical dexterity to use a computer communicate verbally in person and via the telephone and may require the physical abilities to drive a vehicle.

Conditions of Employment

• Must pass an initial State of Alaska background check and maintain authorization to work throughout employment with REACH.
• Achieve First Aid/CPR certification within 30 days of employment and maintain certification throughout employment.
• Complete a TB screening within 30 days and maintain annually thereafter.
• If this position is responsible for safely transporting individuals using your personal vehicle or to receive mileage reimbursements there are addition requirements.

Disclaimers:

REACH Inc. is an equal opportunity employer and supports a diverse and inclusive workforce. All employment practices are based on qualification and merit without regard to race color national origin ancestry religion age sex gender identity sexual orientation or preference marital status or spousal affiliation physical or mental disability medical conditions pregnancy status as a protected veteran genetic information or citizenship within the limits imposed by federal laws and regulations. REACH is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations upon request for individuals to participate in the application and hiring process. To request such an accommodation please send an email to or call

This Position Description reflects the best efforts of REACH to describe the essential functions and qualifications of the job described. It is not an exhaustive statement of all the duties responsibilities or qualifications of the job. This Position Description is not intended to exclude an opportunity for modifications consistent with providing reasonable accommodation.