Event Executive - Weddings Social

With its fragrant walled gardens stately Jacobean country house & 200 acres of Hertfordshire parkland the historicHanbury Manor Marriott Hotel & Country Clubmakes a lasting impression.Marriott International the worlds largest hotel companywith more than 500 global locations and 600000 associates worldwide is redefining the art of hosting so that our guests can travel brilliantly. Combining old school classic elegance and impressive grandeur with a contemporary holistic approach Hanbury Manor Marriott delivers premium choices sophisticated style and wellcrafted experiences for the discerning.

This position is part of the Sales & Events team who are responsible for reactive group sales attached or not to events and weddings. By application of strong organisational communication and interpersonal skills this position is responsible for preparing all event documentation and coordinating with hotel departments and the customers to ensure consistent highlevel service throughout pre during and postevent phases of all events administration of contracts and inputting group bookings/rooming lists into Opera booking system.

The Events Executive must have impeccable attention to detail and exceptional organisational skills to be able to competently deliver all aspects of the role to the expected standard. The ability to multitask prioritise and use your initiative are key skills required for this role. This role will have direct client interaction and admin work.

Experience:

Previous experience within Hotel Industry preferred Experience in Weddings & Events Opera booking system Sales Force and specifically in dealing with groups/catering and delegations are highly desirable.

Skills and Knowledge:

• Goal driven: commitment towards achieving hotels and team goals
• Ability to adapt Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
• Passion for Sales and understanding of processes; can effectively up sell products and services; can bring a sale to closure
• Confident positive and proactive attitude and mindset
• Strong communication skills (verbal listening writing)
• Able to work alone and within a team
• Excellent telephone etiquette
• Strong customer development and relationship management skills
• Effective decision making skills
• Good time management
• Strong organizational skills

Education or Certification:

• A strong level of English both written and verbal is essential for this role.
• High school diploma or GED; experienced 1 2 years of experience) in theReservations/Event Booking Centeror related professional area.

The following are specific responsibilities and contributions critical to the successful performance of the position:

• To make a pre and post event call to organizers in order to maintain the relationship and to gain future business.
• Effectively manages customer budgets to maximize revenue and meet customer needs to expand customer base for group/catering sales opportunities.
• To liaise with the Revenue team to ensure that rooms strategy is implemented appropriately.
• To understand the product we offer including event space room types/layouts capacities and event/restaurant menus.
• To conduct site visits including walkin appointments and participate in FAM Trips in a professional manner demonstrating a full knowledge of the hotel products and services and tailoring the benefits to meet the guests needs.
• To ensure that all diary entries are up to date with booking status date booking taken client details and telephone contact details and activities up to date.
• To ensure forecasted event & group revenue is up to date at all times.
• To build group bookings in all systems involved and book individual reservations related to events to ensure that routings and billing instructions are correct.
• To work every other Saturday and occasional evenings.

What is in it for you

• Discounts on hotel rooms gift shop items food and beverage
• Learning and development opportunities
• Recognition programs
• Wellbeing programs
• Encouraging management
• Teamspirited colleagues
• Meals at work
• Uniform
• 20 days holiday increasing with service plus bank holidays.
• Free gym access

Come and join us today and become part of the Marriott family.

Marriott Hotels strive to elevate the art of hospitality innovating at every opportunity while keeping the comfort of the ohsofamiliar all around the globe. As a host with Marriott Hotels you will help keep the promise of Wonderful Hospitality. Always. by delivering thoughtful heartfelt forwardthinking service that upholds and builds upon this living legacy. With the name thats synonymous with hospitality the world over we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels you join a portfolio of brands with Marriott International.Bewhere you can do your best workbeginyour purposebelongto an amazing global team andbecomethe best version of you.

Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive peoplefirst are committed to nondiscrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.