Divisional Analyst
Divisional Analyst
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Job Description
We are currently hiring aDivisional AnalystinBoston MA.
The divisional analyst is the supply chain contact for wholesalers division directors and region managers within his/her assigned division. The Divisional Analyst will proactively manage forecasts & inventory levels to support sales and brand initiatives within the division. In conjunction with the Customer Operations Manager the Divisional Analyst will assist in creating a team that functions in a highly proactive and solutionsoriented manner to drive high levels of customer satisfaction. This individual will support operational process improvement to increase efficiency and enable the team to increase the level of support to customers.
*A hybrid position at Boston Beer requires that our coworkers reside within commuting distance and be onsite according to their teams weekly schedules.
What Youll Brew:
- Provide operational support for customers answers to questions solutions to problems
- Build trust and communicate effectively with both internal and external customers to instill confidence in The Customer Operations Team. Establish relationships with customers and ensure satisfaction with response response time and any required followup associated with requests.
- Collaborate closely with customers to understand their needs translating those into accurate forecasts and inventory settings. Focus efforts on achieving customer satisfaction and supporting sales objectives.
- Proactively identify issues through data analysis respond with appropriate resolutions and communicate with key stakeholders.
- Collaborate with crossfunctional departments (Finance Pricing Brand Planning etc. as needed to support the customer experience.
- Complete adhoc training for customers on systems and processes including Online Beer
Functionality
- In conjunction with the Customer Operations Manager coach and develop team specialists
- Attend Division and Regional Sales Meetings
What Ingredients Youll Bring:
Minimum Qualifications:
Experience
- Experience supporting a sales team
- Experience in a customerfacing role
Skills
- Empathetic communicator good listening organizational and problemsolving skills
- Proven ability to prioritize multiple tasks of varying importance and urgency
- Ability to work independently and make sound business decisions without having the whole picture.
- Excellent verbal & written communication skills; influential and professional
- Effective relationship manager; able to build relationships across teams
- Proficiency in Microsoft Excel SAP PowerBI
Level:7
At the Boston Beer Company and in accordance with pay transparency laws we are open about our salary ranges. For this role the salary range is between $59500 and $106600. However its important to note that where the person hired starts in this range depends on their related experience skillset and this position qualifies for a discretionary annual bonus based on company and individual performance and certain sales roles might include a car allowance.
Some Perks:
Our people are our most important ingredient. We hire the best talent; and we reward develop and retain them too.
In addition to generous healthcare on day one stock purchase plan 401k and more fulltime Boston Beer Coworkers have the following perks available*:
- Tuition reimbursement
- Fertility/adoption support
- Free financial coaching
- Health & wellness program and discounts
- Professional development & training
- Free beer!
*Talk to your recruiter about eligibility
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Fair Chance Ordinance and the CA Fair Chance Act.
Boston Beer Corporation is an equal opportunity employer and is committed to a diverse workforce. In order to help ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who wish to request accommodation in the job application process can contact for assistance.
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Required Experience:
IC
Employment Type
Full-Time
