Medical Records Processing Specialist Onsite
Medical Records Processing Specialist Onsite
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Job Description
COMPANY:
HealthMark Group is a leading provider of health IT solutions for healthcare providers across the country. By leveraging technology to reimagine the business of healthcare HealthMark transforms administrative processes into seamless digital solutions. From HealthMark s proprietary MedRelease platform for Release of Information the company is pioneering an efficient compliant and patientcentric approach to support the entire spectrum of the patient information journey.
JOB DESCRIPTION:
HealthMarks Medical Records processing team is seeking a candidate with the ability to prioritize well communicate clearly manage time well and organize documentation comprehensively. The candidate will be punctual focused and have a teamoriented attitude. HealthMark Group will provide the necessary training for the selected candidate. All personal identification must be current for this purpose and background checks must be passed.
This is an entrylevel position and an exciting opportunity for someone looking to start their career with a fastgrowing company. We are expanding rapidly and have created unique roles that need qualified candidates.
POSITION: Onsite Medical Records Processing Specialist
Location:
Entrylevel job duties include but not limited to:
Complete all incoming ROI requests in a timely and efficient manner.
Maintain 100 ROI Accuracy.
Keep all request queues current.
Provide customer support through phone communication.
Validates requests and authorizes for release of PHI according to established procedures.
Performs quality checks on all work to ensure the accuracy of the release confidentiality and proper invoicing.
Maintains confidentiality security and standards of ethics with the employer and medical records information during transport storage and disposal.
Complete legal affidavits and questions as needed.
Regularly scan ROI request into chart.
Abides by the ROI policy specific to both HealthMark and the client.
This position must maintain a neat clean and professional personal appearance and observe the dress code established by the client.
This position must maintain a clean and orderly work area. Ensure that records and files are properly stored before leaving the area and ensure adequate supplies to meet needs.
Maintain and update facility guide as needed.
Provides excellent customer service by being attentive and respectful.
Followsthrough as promised.
Proactive in identifying PT complaints with the ability to deescalate as needed.
Communicate effectively with customers.
Achieve maximum customer satisfaction.
Qualities that the candidate for this position should include:
Fast learner
Dependable
Quick worker
Team player
Positive attitude
Someone who strives to do more.
REQUIRED EXPERIENCE AND QUALIFICATIONS:
Basic use of Microsoft Office Suite Excel and Microsoft Teams.
Ability to learn new technology including multiple EMR systems
12 years of work experience within a team environment
High school diploma or GED required
Excellent communication time management and organization skills
Proactive work habits
Prior experience with records requests
Note: This job description is intended to provide a general overview of the position and does not encompass all jobrelated responsibilities and requirements. The responsibilities and qualifications may be subject to change as the needs of the organization evolve.
Required Experience:
Unclear Seniority
Employment Type
Full Time
