Temporary Parking Services Coordinator
Temporary Parking Services Coordinator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Provide customer service and administrative support to Transportation & Parking customers who need access to campus. Customers include all UNC and UNC Hospital students and employees and every department. T&P also provides information and options to offcampus parties who need to access campus such as contractors vendors consultants working on campus and campus visitors including prospective students and families patients and visitors. Position operates in a busy work environment that requires the ability to plan and make independent decisions handle highpressure situations defuse difficult customer service situations and develop resolutions. Position includes working in Microsoft Office Suite for records reports other office functions cash handling deposits and cashiering to process payments for parking fees and services. This position also provides administrative support to T&P managers including extracting and organizing data and reports and assisting campus units with transportation and parking requests.
Required Qualifications Competencies And Experience
Customer service experience. Excellent verbal and written communication skills required; ability to communicate information to diverse individuals or groups; ability to clearly and concisely convey information orally or in writing to individuals or groups to ensure that they understand the information and the message; ability to listen and respond appropriately to others. * Computer literacy required including proficiency Office Suite/Office 365 particularly Word and Excel. * Excellent organizational skills and attention to details required. Must be able to work independently use initiative and make substantive decisions quickly and within policy. * Ability to work in a fast paced busy environment with diverse populations.
Preferred Qualifications Competencies And Experience
* Experience generating data reports * Experience communicating with all customer types via multiple professional platforms (inperson email telephone virtual/video)
Work Schedule
InOffice 7:15 AM 4:15 PM
Required Experience:
Staff IC
Employment Type
Full-Time
