Guest Service Manager in Luxury Hotels in Shanghai China
Guest Service Manager in Luxury Hotels in Shanghai China
Posted on :
15-04-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
- Ensures personalized service is offered to guests during their stay
- Acts as the reference team member for guests during their stay and ensures that all requests from guests are made possible or are followed up
- Maintains a high level of communication and feedback within the department
- Identifies and anticipate guest needs
- Assists with luggage delivery and collection
- Warm up rooms according to the housekeeping standards checking that all room equipment are functioning
- Reports guest complaints requests and inquiries to the Manager who in charge of Front Office or DOR
- Assists and coordinates all inroom/suite guest needs and requirements
- Builds a rapport with all allocated guests and maintains interactions in order to facilitate guest recognition and obtain information regarding their preferences for guest history
Qualifications :
- Graduated from a bachelor degree 2 years or above relative hotel work experience is preferred.
- Applicants with exhibition/hotel/real estate/business reception or catering exposures will be given priority.
- Familiar with commonly used office software and Opera system.
- Good language and communication skills with fluent English
Additional Information :
- Contract full time shifttaking 2 days off per week guaranteed no overnight.
- Eligible holidays social insurance. Work Permit and work visa supplied.
- Single standard room with separate toilet and shower.
- Canteen and some western outlets meals provided.
- Salary negociate via online interview.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
