Software Reliability - Product Engineer
Software Reliability - Product Engineer
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Job Description
Overview
Esri is the world leader in geographic information systems (GIS) and developer of ArcGIS the leading mapping and analytics software used in 75 percent of Fortune 500 companies. At Esri we believe in helping our customers take on challenging geospatial problems and making a difference in the world. Join our team of talented and passionate engineers and help us build the next generation of ArcGIS Enterprise a suite of products delivering stateoftheart geospatial capability to thousands of our customers and millions of users worldwide. Our team builds cuttingedge highly scalable and reliable distributed software for onpremises and the cloud. We make maps geographic information and analyses available on any device anywhere at any time.
Software Reliability Engineers are responsible for ensuring that the ArcGIS Enterprise product is reliable highly available and has powerful disaster recovery features. They do this by gathering user requirements defining them for the team evaluating the product and guiding users through documentation videos and presentations.
Responsibilities
- Esri is strongly userfocused and so gathering software reliability and availability requirements is an extremely important responsibility in this position
- Requirements will need to be gathered both directly from users and indirectly from other Esri staff in Support and Professional Services
- Reliability features and requirements cut across all functionalities and so leading crossteam efforts is a key responsibility
- Reliability engineering is all about quality and so testing the software is a key responsibility this will include creating test plans automating those tests evaluating the results and ensuring that defects are acted upon
- Communicating with our users is extremely important and so written documentation as well as presentations are a significant responsibility of this position
Requirements
- 2 to 6 years in a position with operational responsibilities such as monitoring maintaining and deploying enterprise software
- Experience in software testing
- Fundamental understanding of web services such as REST and others
- Demonstrated problemsolving skills in a complex backendserver stack preferably with ArcGIS Enterprise
- Effective communication skills and ability to work with crossfunctional teams
- Bachelors degree in engineering computer science and applications math GIS geography or related field
- Existing work authorization for India
Recommended Qualifications
- Masters degree in engineering computer science and applications math GIS geography or related field
- Experience administering ArcGIS Enterprise is preferred
- Experience working on a development team is preferred
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Employment Type
Full Time
