Senior Applications Analyst - REF2804K
Senior Applications Analyst - REF2804K
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Salary Not Disclosed
1 Vacancy
Job Description
We are seeking a highly skilled and proactive Senior Applications Analyst to join our team. The ideal candidate will be responsible for managing maintaining troubleshooting and updating assigned enterprise applications. This role requires a deep understanding of the organizations software systems and the ability to ensure their optimal functionality and performance.
Key Responsibilities:
- Application Management & Maintenance: Oversee the daytoday operation troubleshooting and ongoing support of assigned enterprise applications to ensure seamless performance.
- System Updates & Enhancements: Regularly update and enhance applications to align with business needs incorporating new features or improvements.
- Requirements Gathering: Collaborate with business stakeholders to gather analyze and document requirements for new features or applications. Work closely with the business to understand their needs and translate those into actionable technical requirements.
- Vendor Management & Support: Engage with thirdparty vendors for additional support troubleshooting and resolution of application issues. Build and maintain strong vendor relationships to ensure effective application support and feature enhancements.
- Collaboration & Knowledge Sharing: Actively engage with team members and stakeholders to share expertise troubleshoot issues and further the adoption and effective use of enterprise tools across the organization.
- Technical Support & Troubleshooting: Provide timely and effective technical support for application issues working to resolve incidents and minimize downtime.
- Documentation: Maintain comprehensive documentation for application configurations updates troubleshooting steps and business processes. Ensure that documentation is clear accurate and uptodate for both technical teams and endusers.
- Training & Knowledge Transfer: Assist in the development of training materials and conduct sessions to ensure effective utilization of the tools. Share knowledge with teammates to promote skill development and tool adoption across the business.
Qualifications :
Education & Experience:
- Bachelors degree in information technology business or related field preferred.
- Certifications in information technology also a plus.
- At least five years of related experience.
Skills & Abilities:
- Proven experience in managing and supporting enterpriselevel applications.
- Strong experience in requirements gathering and working directly with business stakeholders to define technical needs.
- Experience working with thirdparty vendors to manage support and resolve technical issues.
- Excellent troubleshooting and problemsolving skills.
- Strong communication skills with the ability to collaborate with both technical teams and business users.
- Passionate about knowledge sharing and driving tool adoption within the organization.
- Strong attention to detail and ability to manage multiple tasks simultaneously.
- Experience in creating and maintaining clear accurate documentation.
- Knowledge of OpenText and/or SharePoint/SharePoint Online is preferred but not required.
Additional Information :
It has been and will continue to be the policy of Elbit Systems of America to recruit hire train and promote into all job levels based solely upon jobrelated qualifications without regard to race color religion creed age sex national origin gender identity or expression sexual orientation disability marital status veteran or military status genetics or citizenship status.
EEO STATEMENT:
Elbit Systems of America is proud to be an Equal Opportunity Employer of Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity. Your information will be kept confidential according to EEO guidelines.
ACCESSIBILITY:
Elbit Systems of America is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment please email .
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Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
