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Relationship Manager

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1 Vacancy
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Job Location drjobs

Ann Arbor, MI - USA

Monthly Salary drjobs

$ 20 - 24

Vacancy

1 Vacancy

Job Description

Summary

COR Financial Group a growing multistate financial services practice with Thrivent is looking for a fulltime Relationship Manager in Ann Arbor MI. Are you a person of high integrity strong capability and have a genuine passion to care for others If so we would be excited to discuss how COR Financial Group nurtures those with a heart for service and a passion for helping others. This is an incredible opportunity for the right person to become a vital member of our team while having opportunity to grow professionally and financially.

Position Summary:
This position provides administrative support to our Lead Advisors. This role is critical to our member experience and requires a friendly upbeat demeanor. The role supports daily operations of the practice including but not limited to answering the phones meeting/greeting members coordinating marketing efforts for MI office utilizing proprietary software in support of client relations and other administrative tasks as assigned. If you would like to work with a team that values our deep customer relationships and proactive concierge customer service then this role is a great fit for you.

Benefits include: 401k available after 6 months Paid Time Off Holiday Pay Medical Benefits (Medical dental vision term life disability)
Compensation: $2024/hr dependent upon experience.

Job Description

Position Roles/Responsibilities/Accountabilities

  • Answer all incoming calls for the practice on the first ring and disperse them and any messages appropriately
  • Hospitality lead for the Ann Arbor office; including meeting and greeting clients
  • Physical site manager of the Ann Arbor office
    • Decorate the office for the holidays
    • Manage the cleaning service
    • Oversee the snow removal vendor to ensure safety of clients during the winter
  • Assist in scheduling meetings with clients on behalf of the practices Advisors
  • Assist in coordinating local marketing events and other marketing activity at the direction of the Director of Client Experience
  • Attend all local client events greeting clients as they arrive
  • Interface with contacts to coordinate mailings gifts and other communications
  • Assist in coordinating team events & birthday celebrations
  • Perform routine administrative duties such as maintaining office supplies processing mail filing and disclosure delivery
  • Update contact management system with client contact and preference information
  • Assist in preparing file folders for client meetings
  • Support Administration Department in obtaining any needs for new business
  • Provide backup support on tasks that do not require any type of licensing or registration for other staff members as needed
  • Keep sales team on track and assist with meeting support
  • Additional responsibilities may be assigned in accordance with business needs

Position Qualifications

  • Strong technical computer aptitude and knowledge of business tools (e.g. Microsoft Word Excel PowerPoint SharePoint Salesforce) or ability to learn
  • Ability to handle multiple tasks and maintain a high quality of work while experiencing frequent interruptions
  • Ability to maintain integrity of sensitive/confidential information
  • Basic understanding of our products services and Thrivent Financial

Competencies

  • Planning/Organizing
  • Client Focus
  • Communication
  • Interpersonal Skills
  • Teamwork and Collaboration
  • Adaptability/Flexibility

External/Internal Dependencies

  • Must be able to work with all roles of the team
  • Must be able to represent the organization in work with external clients
  • Must be able to cultivate and maintain relationships with outside organizations

As part of COR Financial Group recruiting/hiring/contracting process a verification of a candidates background will be made to complete the hiring/contracting process. In addition fingerprints will be taken for submission to the Federal Bureau of Investigation for review against nationwide fingerprint records.


Required Experience:

Manager

Employment Type

Full-Time

Company Industry

About Company

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