Summary
COR Financial Group a growing multistate financial services practice with Thrivent is looking for a fulltime Relationship Manager in Ann Arbor MI. Are you a person of high integrity strong capability and have a genuine passion to care for others If so we would be excited to discuss how COR Financial Group nurtures those with a heart for service and a passion for helping others. This is an incredible opportunity for the right person to become a vital member of our team while having opportunity to grow professionally and financially.
Position Summary:
This position provides administrative support to our Lead Advisors. This role is critical to our member experience and requires a friendly upbeat demeanor. The role supports daily operations of the practice including but not limited to answering the phones meeting/greeting members coordinating marketing efforts for MI office utilizing proprietary software in support of client relations and other administrative tasks as assigned. If you would like to work with a team that values our deep customer relationships and proactive concierge customer service then this role is a great fit for you.
Benefits include: 401k available after 6 months Paid Time Off Holiday Pay Medical Benefits (Medical dental vision term life disability)
Compensation: $2024/hr dependent upon experience.
Job Description
Position Roles/Responsibilities/Accountabilities
- Answer all incoming calls for the practice on the first ring and disperse them and any messages appropriately
- Hospitality lead for the Ann Arbor office; including meeting and greeting clients
- Physical site manager of the Ann Arbor office
- Decorate the office for the holidays
- Manage the cleaning service
- Oversee the snow removal vendor to ensure safety of clients during the winter
- Assist in scheduling meetings with clients on behalf of the practices Advisors
- Assist in coordinating local marketing events and other marketing activity at the direction of the Director of Client Experience
- Attend all local client events greeting clients as they arrive
- Interface with contacts to coordinate mailings gifts and other communications
- Assist in coordinating team events & birthday celebrations
- Perform routine administrative duties such as maintaining office supplies processing mail filing and disclosure delivery
- Update contact management system with client contact and preference information
- Assist in preparing file folders for client meetings
- Support Administration Department in obtaining any needs for new business
- Provide backup support on tasks that do not require any type of licensing or registration for other staff members as needed
- Keep sales team on track and assist with meeting support
- Additional responsibilities may be assigned in accordance with business needs
Position Qualifications
- Strong technical computer aptitude and knowledge of business tools (e.g. Microsoft Word Excel PowerPoint SharePoint Salesforce) or ability to learn
- Ability to handle multiple tasks and maintain a high quality of work while experiencing frequent interruptions
- Ability to maintain integrity of sensitive/confidential information
- Basic understanding of our products services and Thrivent Financial
Competencies
- Planning/Organizing
- Client Focus
- Communication
- Interpersonal Skills
- Teamwork and Collaboration
- Adaptability/Flexibility
External/Internal Dependencies
- Must be able to work with all roles of the team
- Must be able to represent the organization in work with external clients
- Must be able to cultivate and maintain relationships with outside organizations
As part of COR Financial Group recruiting/hiring/contracting process a verification of a candidates background will be made to complete the hiring/contracting process. In addition fingerprints will be taken for submission to the Federal Bureau of Investigation for review against nationwide fingerprint records.
Required Experience:
Manager