Customer Demand Analyst
Customer Demand Analyst
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
They will also need to be highlevel communicators who are proficient at developing relationships collaborative selling motivating others and acting as a liaison.
Preferred Skills:
Proficient in Windows & Microsoft Office Suite (Excel)
Exceptional oral and written communication skills
Ability to work well under pressure possesses a sense of urgency and handles multiple priorities
Selfdirection/ability to make sound decisions independently
Strong Analytical skills
Flawless on behalf of Printpack and our customers
Key Responsibilities:
Manage daytoday operations planning on behalf of specific Printpack customers. Responsible for managing items orders inventories and shipment releases to meet customers needs while optimizing the use of Printpacks production resources.
Process items orders and shipment releases accurately and in a timely manner to ensure the customer has exactly the right products at the right time.
Serve as the point of contact on daily operational matters between the customer and internal groups.
Follow up on both internal and external customer needs and Printpack production requirements.
Analyze forecasts to proactively plan production for the customers products ensuring the customers demand is consistently met minimum stocking levels are maintained and changes are incorporated into production plans.
Enter research investigate & follow up on customer complaints
Develop and maintain reports that support Printpacks sales staff and the external customer i.e. inventory and orderstatus reports trial reports etc.
Develop and maintain relationships with both internal and external customers in a manner that demonstrates a highlevel of commitment to excellent customer service in order to facilitate the flow of orders and information.
Minimum Qualifications:
Bachelors Degree and/or equivalent jobrelated experience
Previous customerservice experience
Familiarity with PRISM / OMS & HP systems is desirable
Leadership capabilities are desirable but not required
Customer travel required
Fluency in Spanish is desirable but not required
Printpack is proudly an equalopportunity employer. We are committed to creating an inclusive environment. Embracing diversity enhances our work culture and is vital to our success. We do not discriminate based on race color religion sex (including pregnancy) national origin gender identity sexual orientation marital/parental status genetic information age national origin ancestry ethnicity disability marital status military or veteran status or affiliation or any other characteristic protected under applicable law.
To view your rights and government notices please see the links below:
Know Your Rights: Workplace Discrimination is Illegal Conozca sus Derechos: La Discriminacin en el Lugar de Trabajo es Ilegal EVerify Your Rights Under USERRA (dol) FMLA FMLA (Spanish) Pay Transparency Nondiscrimination Provision (dol) TRANSPARENCIA EN EL PAGO DISPOSICIN SOBRE NO DISCRIMINACIN (dol) Polygraph Protection Right to Work Right to Work (Spanish)
Printpack is committed to helping individuals with disabilities participate in the workforce and ensure equal opportunity to compete for jobs. If you need a reasonable accommodation to assist you with your application for employment or job search please get in touch with us by sending an email to . Please include in your email a brief description of the accommodation you are requesting and the position for which you are interested in applying.
Required Experience:
IC
Employment Type
Full-Time
