Sales and Customer Support
Sales and Customer Support
Posted on :
15-04-2025
Employer Active
1 Vacancy
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Job Description
Avishya is an omnichannel highend Indian ethnic apparel retail company. We sell finely curated heritage handloom sarees and dress materials from weavers and artisans across India.
Job Description:
Designation: Sales & Customer Support Executive
Responsibilities:
- Actively promote our range of heritage handloom sarees and clothing to potential customers who visit our website.
- Understand customer needs and communicate how the product adds value to meet those needs.
- Upsell or crosssell additional products or services to maximize sales revenue.
- Provide personalized recommendations and suggestions based on customer preferences.
- Follow up with customers to ensure their satisfaction and encourage repeat purchases.
- Communicate with customers both pre and postpurchase via emails web chats WhatsApp chats and phone calls.
- Perform order checking and quality checks before shipping products to customers.
- Follow up with logistics for tracking shipments and order fulfillment.
- Create video product demos of sarees and clothing for customers who need more information.
Key Skills:
- English communication skills Oral telephonic and written.
- Pleasant and friendly temperament.
- Systematic followups with customers.
- Minimum 2 years of experience required.
WalkIn Timing: 11am5pm
Date: 14.3.2025 22.3.2025
Venue: No.3 3rd floor Apex Plaza Nungambakkam High Rd Thirumoorthy Nagar Nungambakkam Chennai34
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Contact:
Required Experience:
Junior IC
Employment Type
Full-Time
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