Senior Business Operations Manager
Senior Business Operations Manager
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USD 58000 - 60000
1 Vacancy
Job Description
About the Position:
This is an exciting role for someone looking to apply and grow their project management skills with a Business Finance & information technology focus & to take on significant ownership of key operational processes. This position will own and facilitate daily & longterm operational & administrative functions of the organization. In this position the team member will be responsible for providing administrative functional & logistical support across the organization but specifically for IT & Finance functions. This is an exciting early career opportunity for someone interested in nonprofit business operations & passionate about college access & success.
The Senior Business Operations Manager reports to the Chief Operating Officer with frequent interaction with our Development Program & Executive departments.
This description is only a summary of the typical functions of the job not an exhaustive or comprehensive list of all possible responsibilities tasks and duties
Duties/Responsibilities:
PROJECT MANAGEMENT 20
- Utilize develop & manage tools to support various project rollouts & monitoring (e.g. project plans dashboards key performance indicators templates etc.
- Plan execute and oversee projects to ensure they are completed on time within budget and to the required quality standards while also managing resources stakeholders and risks.
- Support R&D & innovation projects & processes
INTERNAL COMMUNICATIONS 20
- Support internal communications with employees
- Lead creation management and implementation of file saving/document retention framework at supervisors direction naming conventions organizing documents in Google Drive internal website and more.
- Creation and training staff on operational howto guides manuals & procedures
- Contribute towards Operations manual codifying & documenting processes for all responsibilities
FINANCIAL MANAGEMENT 40
- Manage all daytoday financial recordkeeping & processes
- Process accounts payable/receivable via finance email account Dex Bill Quickbooks & Justworks ensuring on time & accurate payments
- Serve as support to the Chief Operating Officer for annual Audit & tax preparation
- Manage monthly Credit Card reconciliation & gathering documentation for monthly financial reconciliation
- Maintain accurate & complete business files and documents
- Support the Chief Operating Officer by providing ongoing administrative support including responding to LGR staff vendor & client inquiries tracking all incoming & outgoing invoices
- Work with Development team & supervisor to compile periodic grant reports including finance elements & programmatic updates
- Manage virtual mailbox & process staff reimbursements
TECHNOLOGY MANAGEMENT 15
- Provide technical support to staff for a variety of hardware & software systems
- Utilize & maintain knowledge bases to document FAQs resolutions processes & best practices
- Communicate & translate technical information to nontechnical staff; maintain communication & monitor incidents through resolution
- Train staff on devices & technologies that support their work & productivity
- Manage licensing processes account directories & onboarding & offboarding procedures
- Track hardware & software inventory
- Assist & interact with hardware & software vendors
- May monitor infrastructure issues & resolve or escalate to higher levels of support
- Manage the procurement & tracking of IT licenses required by the team
- Serve as the subject matter expert for Gsuite Dell Apple Electric Ramp & all applicable software & hardware
- Updating & curating documentation to ensure our policies workflows & technical information are kept up to date.
- Make certain updates to website at supervisors direction
OTHER DUTIES & RESPONSIBILITIES 5
- Assist with special projects as assigned by supervisor
- Support employee events such as trainings & retreats
- Spot inefficiencies & look for opportunities to streamline improve & scale all functional areas of responsibility
- Partner with other cross functional colleagues/teams to deliver the desired experience
- Fulfill all outlined & related functions professionally timely & thoroughly.
- Performs other duties as assigned
Required Skills/Abilities:
Initiative Personal Development Analytical thinking Ownership
- Anticipates and identifies issues that are not readily available on the surface and sources supervisor feedback on solutions
- Requires minimal to no prompting to take the lead on team projects or initiatives and sees projects to with little to no oversight
- Recognize professional shortcomings effectively take strides towards improvement with minimal prompting
- Readily acknowledges when something didnt work and uses that experience to formulate the next plan independently.
Communication Collaboration Support Leadership
- Often communicates in a clear effective timely concise and organized manner.
- Engage with other teams within department in order to produce optimal results
- Works with supervisor to support departmental growth and change often stepping outside their comfort zone in order to grow department and self
- Requires minimal direction and greatly contributes to projects without prompting
Adaptability Strategic Planning Challenge the Process Decision Making
- Looks for ways to streamline procedures to improve efficiency with some prompting
- Recognizes irregularities in workflows and reaches out to appropriate channels to investigate causes
- Accurately diagnoses methodological obstacles preventing progress
- Gathers and links data to decisions and processes
Education and Experience:
- Bachelors degree
- At least 34 years of related work experience specifically finance
- A genuine passion for knowledge of & commitment to LGRs mission
- Integrity & trustworthiness with an ability to handle sensitive information effectively & confidentially
- Detail oriented & ability to think critically
- Strong communicator & relationship builder particularly in a remote environment
- Advanced time management & organization skills
- Ability to manage & optimize processes & systems.
- An eagerness & skill in giving & receiving feedback.
- Highly selfmotivated with the ability to work independently & with limited direction
- Resourceful problemsolver who takes the initiative to learn new skills
- Resultsoriented & driven to innovate in a flexible environment
- Experience with Bill Quickbooks or comparable financial software
Location:
This is a remote position fulltime position that requires employees to be available for work and collaboration between standard work day hours (Eastern time). Employees will be issued a work laptop and initial workfromhome stipend (see below).
Compensation and Benefits:
$58000.00 $60000.00 with excellent benefits and a flexible working environment.
Benefits include national medical dental vision (vision100 covered) plans free therapy via Talkspace access to Kindbody a fertility health company HSA/FSA IRA retirement plan participation with 3 employer match 20 days paid time off 11 paid holidays plus the week between Christmas and New Years Day $300 work from home stipend for new employees pretax transportation options and more!
How to apply:
Complete application & submit resume. Applicants applying by April 14 2025 will be strongly considered. All others will be considered on a rolling basis.
In compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Lets Get Ready is unable to sponsor visas.
Lets Get Ready is an equal opportunity employer and is committed to building and maintaining a culturally diverse workplace that is free of discrimination and harassment of any kind. We encourage women minorities individuals with disabilities and veterans to apply. All qualified applicants will receive consideration for employment without regard to race religion color national origin sex sexual orientation gender identity age veteran status or any other status protected by the laws or regulations in the locations where we operate.
Required Experience:
Junior IC
Employment Type
Full-Time
