Theatre Officer Casual
Theatre Officer Casual
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Job Description
Employment type: Casual (Multiple Positions Available)
- Delivering exception customer service for Cultural Venues patrons
- Providing exception customer service and meaningful direction of supervision to box office front of house ushers and kiosk staff
- Assist hirers producers theatre companies artists performers and the programming team by providing a high level of support during events
- Ensure accurate and responsible handling of sales generated by ticketing and kiosk services including daily reporting and end of day reconciliation
- Act as Chef Fire Warden in the event of an emergency evacuation of the venue
- Supervise eventspecific tasks as required including set up and pack down of tables chairs satellite bars or foyer furniture
- Provide administrative assistance when required
- Carry out other duties commensurate with skills and abilities as deemed reasonable and appropriate to the role as directed from time to time
- Ensure the venue is always tidy and presentable including its surrounding
What you will bring:
- Proven experience of highlevel customer service administration and supervision of staff in Arts Venue or Hospitality environment (highly desirable)
- Proven experience in a fastpaced Customer Service role (highly desirable)
- Previous experience in an Arts Venue or Hospitality environment (highly desirable)
- Previous experience training team members (desirable)
- Demonstrated experience in balancing EFTPOS machines and end of day reconciliation of floats and sales
- Demonstrated experience working with stakeholders
- Demonstrated experience with professional venue ticketing software
- Responsible Service of Alcohol Certificate (required)
- Current First Aid Certificate (desirable)
- Working with Childrens Check (desirable)
Work Environment & Conditions:
- The role involves standing for extended periods and light to moderate lifting
- Work is conducted in a dynamic theatre environment with varying shift times
- The position requires adherence to workplace safety and customer service protocols
If you progress past the interview stage you may be required to complete preemployment screening which may include police checks a medical qualification verification and an Australian work rights check.
By 2040 we will have more than 500000 residents and our people are hard at work designing the precincts building the infrastructure developing the policies and delivering the programs that will ensure the City is prepared.
Wyndham City Council is committed to providing a recruitment experience that is fair inclusive and accessible. If you have specific accessibility needs or general recruitment enquiries please contact our Careers team via or.
Required Experience:
Unclear Seniority
Employment Type
Gig
