Line of Business: Service & Support
Pay Range: $66980.00 $82610.00
About Us
Heidelberg Materials is one of the worlds largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9000 employees.
What Youll Be Doing
- Process and reconcile a high volume of customer payments.
- Provide first tier customer support. Includes monitoring and responding to requests via Credit Phone line and email Inboxes
- Support external customer setup and access to our customer facing digital solutions
- Cultivate and maintain enduring relationships with external customers to enhance customer relations and optimize pay practices
- Provide pertinent valueadded information on a timely basis to Credit Management
- Work closely with Credit management to assist in reconciliation and collection of data and evidence in effort to maintain our Lien and Bond rights where applicable
What Are We Looking For
- Strong analytical and problemsolving skills.
- Excellent communication and negotiation abilities.
- Proficiency in financial software and Microsoft Office Suite.
- Ability to work independently and as part of a team.
- High attention to detail and organizational skills.
Work Environment
- Fastpaced and dynamic work setting.
- Collaborative and supportive team culture.
- Opportunities for professional growth and development.
What We Offer
- Competitive base salary.
- 401(k) retirement savings plan with an automatic company contribution as well as matching contributions.
- Highly competitive benefits programs including:
- Medical Dental and Vision along with Prescription Drug Benefits.
- Health Savings Account (HSA) Health Reimbursement Account (HRA) and Flexible Spending Account (FSA).
- AD&D Short and LongTerm Disability Coverage as well as Basic Life Insurance.
- Paid Bonding Leave 15 days of Paid Vacation 40 hours of Paid Sick Leave and 10 Paid Holidays.
Equal Opportunity Employer Minority / Female / Veteran / Disabled
Required Experience:
IC