Claims Analyst

InScope
Permanent FullTime
Location: Regina
Division: SK Operations Auto
Pay Range: $74207 $93648
Closes: April 20th 2025

Work Location: This role is eligible for hybrid this means youll have the flexibility of working from home and in the office (in Regina) on a scheduled rotation once probation requirements have been met. Until then the successful incumbent will be expected to work onsite fulltime.

GENERAL ACCOUNTABILITY
The Claims Analyst (CA) is responsible for specialized claims analytical work involving the application of claims practices procedures and systems to varied work requirements. The incumbent is responsible for internal and external data of established and new claims practices manuals and coverage wording performing analysis and providing recommendations for decision making. Improvements are identified and recommendations are made and the position supports management in implementation and quality control.

KEY ACCOUNTABILITIES
Note: This section is not intended to be an exhaustive list of duties and responsibilities other duties and responsibilities may be assigned.

Research and Analysis

• Gathers information/data and provides analytical procedural and documentation that supports applicable vendor management and partner strategies.

• Gathers analyzes and provides recommendations for specific requests made by SGI and SGI CANADA Claims management.

• Reviews and analyzes prepared statistics and other data to extract significant information and prepares concise summaries and/or comparisons.

• Builds presentations and other documentation (Power Point Visio Excel charts) to present findings to management team.

• Collects data through the return of prepared questionnaires and/or through interviews with internal and/or external persons.

• Conducts comprehensive partner onboarding reviews of claims procedures and assists in identifying potential solutions based on data to enhance the processes through a partnership

Process Improvement

• Collaborates with Corporate Claims and/or leads research to support the design and development of new claims procedures claims forms wordings or programs.

• Keeps up to date on competitors coverages and claims procedures and/or changes to the insurance industry to identify significant trends and recommends possible action.

• Assists Corporate Claims management in advising staff of changes that are being implemented through procedures meetings demonstrations and training.

• Provide claims data to assist partners and operations on identifying opportunities to improve claims policies and standards.

Claims Project Support

• Leads meetings and presents data to management team and/or project teams to help determine how to move forward in presenting performance/rates to partners operations corporate claims and/or industry.

• Provides support to corporate claims and partnerships projects.

• Collects data for maintaining updating and creating corporate claims partnership documentation (privacy impact assessments (PIAs) Decision Requests RFPs RFSQs etc. project plans and other project related documentation.

• Provides Corporate Claims management with data and facts to respond to internal and external inquiries relating to both SGI and SGI CANADA Claims.

High Performance Team & Culture

• Supports a culture of leadership and accountability to effectively meet the key accountabilities within the scope of the role.

• Displays leadership by committing to a culture of continuous learning/development of self and supports others by actively sharing knowledge providing guidance mentoring training and supporting developmental opportunities.

• Demonstrates that the Health Safety and Emergency Management Policy is applied in area of responsibility for self and others.

• Actively applies knowledge to support transformation and strategic initiatives of the corporation while participating and advocating change and applying a growth mindset.

TECHNICAL KNOWLEDGE & SKILLS

• Knowledge of the methods techniques procedures reporting and reporting tools used in data analysis (e.g. financial research and statistical).

• Skill in Excel (e.g. creating complex spreadsheets and reports using advanced functions modeling data using Power Query and Power Pivot.

• Skill in data analytical and visualization tools like Power BI with proven skills in designing and developing interactive dashboards and reports.

• Writing and testing efficient SQL queries for data retrieval manipulation and analysis.

• Analytical skills with the ability to gather organize analyze and disseminate significant amounts of information with attention to detail and accuracy.

• Knowledge of claims coverages (auto property and rehab) and benefits provided by the policy wordings procedures and guidelines and related legislation within each region.

• S in the use of software programs used by Claims including GIS Word PowerPoint Vibe and Visio.

• Knowledge of insurance theory and the principles practices methods and techniques related to the adjustment and settlement of claims (auto property and rehab).

EDUCATION & CERTIFICATIONS

• Fouryear degree from an accredited postsecondary education institution in a relevant field of study such as Business or Mathematics & Applied Science or defined equivalency.

EXPERIENCE

• 3 5 years experience in an industry related field such as business analytics.

If you require an accommodation during the recruitment process we invite you to submit your accommodation requests to us at and we will work through your request with you. All information received will be kept confidential.