PreSales Managerat Mihup
Location: Mumbai
Founded in June 2016 and headquartered in Kolkata Mihup is an Industry leading
conversationalintelligenceplatformfortheautomotivebanking&financeandconsumer
d
product specialists from leading institutions. Our clients include global Fortune 500 clients and
we are on track for aggressive expansion in India and globally.
Role Overview:
We are looking for an experienced PreSales Engineer to join our growing team. In this role you
willbefocusedondeliveringvaluetoourclientsbybeingthetechnicalsolutionsengineering
expert and provide support to our sales organization regarding Mihups solutions and technical
designs. Additionally you will work with our clients to ensure that Mihups solutions and services
meet their business objectives as their trusted technical advisor.
Key Responsibilities:
The responsibilities include but are not limited to the following
Effectively Demonstrate the features benefits use cases of Mihups Product to
prospective customers
Articulate and present the findings of the Pilot/ POC before the client on the sample data
shared before onboarding them
Provide technical design and implementation expertise guidance and support to account
teams management and clients regarding our solution and service offerings.
Collaborate with Sales & Delivery teams and clients to facilitate workshops to understand
clientneedsandobjectivestoidentifybusinesschallengesdevelopbusinesscases
conduct product training
Collaborate with engineering & product teams on viability of client requirements client
feedback and/or requests
Engage with our account team on solution training and product positioning on
opportunity pursuits
Managethedocumentationpricingandexecutionofpresalesdeliverablestothe
account team
Prepare and deliver technical presentations and demonstrations explaining our solutions
and services to clients and prospective clients
Prepare customer/vertical specific sales collaterals Capability presentations Case studies
teams
Mustbeabletopreparedetailedscopedocumentsforvariousstagescoveringoverall
engagements statement of work and other relevant details
Preparation & submission of documents relating to proposals RFP responses etc.
Key Skills:
Knowledgeofcontactcenterandspeechtechnologysolutionsincludingcontactcenter
platforms employee engagement and customer engagement solutions speech analytics
and AI/ML solutions.
Background and knowledge of the BFSI Sector is an added advantage.
Demonstratetheabilitytounderstandandbeconversantaboutourcompanyand
articulate the distinct aspects and value of our products and solutions.
Adept at using consultative skills to apply technology solutions to business challenges.
Excellent listening negotiation and presentation skills.
Should have handled multiple customers through the presales life cycle in the previous
assignments acting as one point of contact
ExperienceinRFP/RFQ/RFImanagementcoordinatingwithdelivery&salesteamfor
capturing the responses and a good understanding of End to End sales life cycle
Good understanding of the dynamics and critical success factors of the software product
industry and implementation and delivery aspects of SaaS based solutions.
Compensation:
We offer competitive compensation packages as per or over market standards.