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1 Vacancy
Compensation: $140180k no bonus high equity
Location: San Francisco CA (inoffice culture)
Were a fastgrowing Series B startup $100M raised) backed by worldclass investors and trusted by many companies. Our mission is to transform enterprise support by building the most advanced conversational AI agents on the market.
With a team of 30 (and 12 engineers) were small but mighty moving fast solving real problems at scale and making AI work in the wild.
This is a rare opportunity to join at an inflection point where your work directly shapes how we engage with and deliver value to our customers. Youll have the chance to travel influence product strategy work directly with worldclass engineers and be part of a company defining how AI is deployed in the enterprise.
Were looking for entrepreneurial minds people who love solving messy problems obsess over customer success and want to be on the front lines of innovation.
Be the primary link between our customers and our product/engineering teams
Build deep trusted relationships with clients traveling onsite as needed
Understand customer pain points and design playbooks to help address them
Translate customer feedback into product insights and feature recommendations
Create feedback loops and operationalize how we learn from users
Define and track metrics to ensure longterm customer success
Build scalable systems and repeatable processes for future deployments
4 years in a customerfacing or technical strategy role (e.g. founder product manager deployed engineer engagement/customer success manager)
A technical background youre fluent in translating between business needs and engineering roadmaps
Excellent communication and crossfunctional collaboration skills
A bias toward action you like rolling up your sleeves and solving todays problem while designing for tomorrows scale
A passion for AI and its potential to solve realworld challenges
If youre looking to shape how cuttingedge AI is deployed at scale and you want to do it with a spy talented team this could be your next move.
Compensation: $140180k no bonus high equity
Location: San Francisco CA (inoffice culture)
Were a fastgrowing Series B startup $100M raised) backed by worldclass investors and trusted by companies like Eventbrite ClassPass Substack and Rippling. Our mission is to transform enterprise support by building the most advanced conversational AI agents on the market.
With a team of 30 (and 12 engineers) were small but mighty moving fast solving real problems at scale and making AI work in the wild.
This is a rare opportunity to join at an inflection point where your work directly shapes how we engage with and deliver value to our customers. Youll have the chance to travel influence product strategy work directly with worldclass engineers and be part of a company defining how AI is deployed in the enterprise.
Were looking for entrepreneurial minds people who love solving messy problems obsess over customer success and want to be on the front lines of innovation.
Full Time