Salesforce Administrator
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Job Description
About the Role
ICP is hiring an Salesforce Administrator for one of our clients in the construction and mechanical insulation industry. This role is focused on improving internal workflows by supporting the Estimating Coordinator team and optimizing the use of Salesforce to enhance operational efficiency.
The ideal candidate will have experience working with Salesforce project management or process improvementideally within construction or technical services. This position requires strong analytical skills attention to detail and fluency in English to work closely with crossfunctional teams and deliver results that improve estimating operations.
Key Responsibilities:
- Collaborate with the Estimating Coordinator team to understand current workflows and identify areas for improvement.
- Develop and implement Salesforce solutions to streamline estimating processes including data tracking and reporting.
- Train internal team members on Salesforce functionalities and best practices.
- Monitor key performance indicators (KPIs) to evaluate the impact of operational changes and identify further optimization opportunities.
- Communicate with crossfunctional teams (Sales Operations and IT) to ensure Salesforce is aligned with broader systems and business processes.
- Provide ongoing support and troubleshooting for Salesforcerelated issues.
- Create clear documentation including workflows guides and configuration logs to ensure process sustainability.
Qualifications & Experience:
- Fluency in English (both written and spoken) to communicate effectively with teams.
- Experience with Salesforce project coordination or process optimization preferably within a construction or technical operations setting.
- Strong communication and collaboration skills to work across departments and align stakeholders.
- Strategic and detailoriented thinker with a proactive problemsolving approach.
- Ability to manage multiple projects prioritize tasks and meet deadlines.
- Familiarity with performance metrics and KPI tracking tools is a plus.
- Previous experience working in fastpaced environments is preferred.
Benefits
- Social Insurance
- Health Insurance
- Quarterly Bonus Plan
- Professional Development & Training Opportunities
This is a fulltime onsite position in Cairo Egypt with working hours from 4 PM 1 AM Egypt Time Monday through Friday to align with U.S. Central Time.
Our office is located in Nasr City.
If you are a driven and resourceful professional eager to optimize operations and make a real impact we encourage you to apply!
Employment Type
Full Time
