CRM Analyst
CRM Analyst
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Salary Not Disclosed
1 Vacancy
Job Description
We are growing and looking for a CRM Campaign Manager to join our team in Mexico City with a focus on design and delivery of CRM campaigns for our clients including delivery of our customer lifecycle planning products.
The ideal candidate has good working knowledge of HTML CSS & mobile email design and enjoys staying current on industry best practices to support our clients with recommendations on innovative email features and capabilities including lifecycle strategy dynamic content interactivity intelligent targeting personalization database segmentation APIs and email templates.
Responsibilities
- Daily handson management of CRM and marketing automation campaigns. This includes accountability for the setup maintenance and review of recurring and triggered campaigns maintaining a current understanding of industry best practices and applying them to the of our campaigns.
- Ideate strategies for innovative retention and loyalty programs to improve customer lifetime value (CLV) increase loyalty and reduce churn rates.
- Lead and coordinate inter capability tasks: team management sales marketing and technology collaboration to guarantee an efficient CRM performance.
- Lead the collaboration with the creative team to design and create world class CRM campaigns.
- Lead the collaboration with the analytics team to understand business and customer needs and site analytics required to measure campaign success including tagging strategies.
- Analyse campaign and data results and reporting campaign performance summarising key insights and offering recommendations
Qualifications :
- 4 years of experience in CRM with working knowledge of sophisticated marketing automation solutions (Acoustic Salesforce Marketing Cloud Pardot Bloomreach Braze Microsoft Dynamics)
- Experience in Marketing Automation and CRM campaign strategies and best practices
- Good working knowledge of HTML CSS & mobile email design and an interest to be top of the class in this area
- Ability to work in a fastpaced environment and work independently
- A motivated self starter
- Working knowledge of digital analytics tools (e.g. Adobe Analytics Google Analytics)
- High level of attention to detail
Note: We emphasise skills expertise and behavioural attributes over years of experience and traditional degrees. If you want to join our collaborative team we invite you to apply today with your resume in English.
Additional Information :
Join Jellyfish and experience a workplace where we prioritise your growth celebrate your contributions and empower you to tailor your work environment to suit your needs.
Savings fund: Youll save 5 of your monthly income and Jellyfish will contribute the same amount you save to your savings fund.
Custom Work Environment: Work remotely for up to 60 of your days.
Growth Your Way: Access to LinkedIn Learning with unlimited online courses.
Health Insurance: We provide a private health insurance policy that includes visual and dental plan coverage.
Unfortunately there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish or if you suspect any fraudulent activity please report it to .
#LIHybrid
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
