Manager Employee Benefits
Manager Employee Benefits
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Job Description
Job Title:
Manager Employee Benefits
Kent Campus Kent OH
Salary:
$70000 $80000
Basic Function:
To manage and lead a comprehensive range of benefits programs to include personnel projects and daily activities to support the Division of People Culture and Belongings strategy and enhance the employee experience across the university. Oversight and management of employee healthcare planning Workers Compensation administration Tuition Waiver benefits processing Leave and Disability program administration and periodic audits of benefits plans. Responsible for planning organizing coordinating and implementinguniversity activities associated with eligibility and enrollment in the universitysponsored employee benefits plans. Ensure effective communication of benefit offerings and that employees are wellinformed about their options and how to access them. Evaluate and improve benefits programs to ensure they align with Kent State Universitys goals legal requirements and employee needs. Work closely with Information Technology to manage complex Enterprise Resource Planning (ERP system activities and workflows ensure data integrityand maintain information to ensure accuracy and compliance with federal state and local regulations university policy and collective bargaining responsibility for onboarding and training benefits staff members and developing standard operating procedures for the assist with strategic planning to Executive Director University Benefits and Wellness.
Additional Basic Function if applicable:
Examples of Duties:
Duties/essential functions may include but not be limited to the following:
Manage the daytoday operations of the benefits staff; provide direction and supervision of benefits staff including assigning and monitoring workload for staff cycle time results and patterns. Monitor assigned projects and priorities; monitortimely andeffective interaction withthe university community (e.g. employees retirees former employees etc. andother university departments.
Create revise and provide regular metrics on department performance to the Executive Director of University Benefits and Wellness. Identify and report trends to the Executive Director and recommend any necessary resolutions. Provide feedback to the Executive Director regarding staff performance crosstraining and professional development opportunities.
Serve as the project leader on assigned projects; plan organize coordinate and implement the university activities in the areas of benefits education new hire and open enrollment data integrity as it relates to eligibility benefitrelated deductions supplemental insurance tuition waiver and retirement programs etc. Collaborate with appropriate divisional and crossdivisional units to assess needs and deliver relevant programs (e.g. I.T. Payroll HR Records Academic Personnel Employee Wellness etc..
Serve as the workers compensation manager responsible for overseeing the universitys workers compensation program and ensuring that claims are processed efficiently and in compliance with relevant laws and regulations. Manage timely reporting of injuries coordinate with insurance carriers and track claim progress from initiation to resolution. Work closely with HR Records Payroll Environmental Health and Safety and other departments to ensure proper documentation wage replacement and returntowork strategies for injured employees. Monitor claim trends identify opportunities for program improvement and ensure employees are aware of their rights and responsibilities under the Workers Compensation program.
Create revise and review standard operating procedures (SOPs). Assess issues from various disciplines including policy and technology and recommend process improvements.
Research and compile data to complete benefitsrelated reports and surveys.
Attend meetings on behalf of the Executive Director of University Benefits and Wellness.
Actively participate in various departmental divisional and Universitycommittees.
Perform related duties asassigned.
Additional Examples of Duties if applicable:
Minimum Qualifications:
Bachelors degree in Human Resources Business or Finance Administration or related field.A minimum of four years of professional experienceadministering comprehensive benefits programs including medical dental vision prescription retirement and life and disability insurance in the area of insurance/benefits administration; to include a minimum of one year of experience administering Workers Compensation programs.
License/Certification:
not applicable
Knowledge Of:
Relevant human resources/benefits laws and regulations (e.g. COBRA HIPAA FMLA health care reform etc. *
Human Resources/Benefits systems with an understanding of how benefits eligibility and plan provisions are reflected in the systems *
Workers Compensation programs *
Skill In:
Strategicplanning
Customer service orientation *
Benefits administration *
Analyzing and applying policies and procedures to specific situations *
Public speaking *
Verbalandwrittencommunication *
Utilizing Microsoft Office Suite and other applicable software *
Adhering todeadlines *
Ability To:
Provide leadership and direction
Plan prioritize and organize time to accomplish tasks in a highvolume and fastpaced environment
Be results and peopleoriented *
Work independently and as part of a team in a selfdirected
Prioritize andmanagingmultipleprojects/prioritiesandassignments
Read interpret and applythecontext of legal documents Ohio Revised Code and university policy *
Adjust to unforeseen demands and priorities
Perform operational transaction and technical tasks within the HRIS system to design and administer employee *
Ability to develop and maintain effective and positive working relationships
Apply analytical and critical thinking skills draw conclusions and prepare accurate reports of results
Preferred Qualifications if applicable:
Leadership/supervision
Ohio public service experience
Banner ERP experience
Certified Employee Benefits Specialist (CEBS)
Certified Benefits Professional (CBP)
Assessments:
Asterisk * indicates knowledge skills abilities which require assessments
Working Conditions / Physical Requirements:
Working Schedule:
Additional Information:
Must pass a security check.
Kent State University is committed to creating a community that is culturally and intellectually diverse and to attracting and retaining a diverse staff. We strive to create and maintain working and learning environments that respect differences and are inclusive welcoming respectful and kind.
For official job descriptions visit State University is a SmokeFree TobaccoFree University effective July 1 2017. Smoking and tobacco use are not permitted on any of Kent States campuses or other locations and properties that are owned operated or leased by Kent State both domestic and international. For additional details visit intent of this description is to illustrate the types of duties and responsibilities that will be required of positions given this title and should not be interpreted to describe all the specific duties and responsibilities that may be required in any particular position. Directly related experience/education beyond the minimum stated may be substituted where appropriate at the discretion of the Appointing Authority. Kent State University reserves the right to revise or change job duties job hours and responsibilities.
Required Experience:
Manager
Employment Type
Full-Time
