Senior Manager Payroll Service Delivery
Senior Manager Payroll Service Delivery
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Job Description
Who we are is what we do.
Deel is the allinone payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person team and business. Built for the way the world works today Deel combines HRIS payroll compliance benefits performance and equipment management into one seamless platform. With AIpowered tools and a fully owned payroll infrastructure Deel supports every worker type in 100 countrieshelping businesses scale smarter faster and more compliantly.
Among the largest globally distributed companies in the world our team of 5000 spans more than 100 countries speaks 74 languages and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.
Why should you be part of our success story
As the fastestgrowing Software as a Service (SaaS) company in history Deel is transforming how global talent connects with worldclass companies breaking down borders that have traditionally limited both hiring and career opportunities. Were not just building software; were creating the infrastructure for the future of work enabling a more diverse and inclusive global economy. In 2024 alone we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countriesensuring people get paid and protected no matter where they are.
Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50 Forbes Cloud 100 Deloitte Fast 500 and repeated recognition on Y Combinators top companies list all while maintaining a 4.83 average rating from 15000 reviews across G2 Trustpilot Captera Apple and Google.
Your experience at Deel will be a career accelerator. At the forefront of the global work revolution youll tackle complex challenges that impact millions of peoples working lives. With our momentumbacked by a $12 billion valuation and $800 million in Annual Recurring Revenue (ARR) in just over five yearsyoull drive meaningful impact while building expertise that makes you a soughtafter leader in the transformation of global work.
Key Responsibilities:
Manage client and partner relationships including team oversight and headcount management.
Establish controls for timely and accurate deliverables aiming for zero errors in payroll processing.
Oversee payroll transitions ensuring thorough documentation and alignment with company policies.
Streamline payroll accounting and ensure accurate cost accounting and timely banking transactions.
Prepare and reconcile monthly bank and client statements addressing any discrepancies.
Ensure compliance with statutory requirements on a monthly quarterly and yearly basis.
Verify payroll transactions against service level agreements (SLAs) and ensure timely processing for employees.
Conduct regular client meetings and maintain productive relationships while meeting service delivery expectations.
Lead and support team development ensuring all members are trained in the full payroll process.
Implement process improvements maintain adequate staffing levels and lead weekly team meetings.
Manage the preparation of payroll audit files for internal and external audits and update Standard Operating Procedures (SOPs).
Deputize for the Global Operations Director as necessary and ensure adherence to data security standards.
Skills and Experience Required:
Strong management and leadership abilities.
Experience in payroll processes and regulations.
Detailoriented with a focus on errorfree deliverables.
Excellent organizational and time management skills.
Ability to analyze and validate financial data.
Knowledge of statutory compliance related to payroll.
Familiarity with banking transactions and reconciliations.
Proficient in reviewing and updating SOPs.
Strong communication skills for client relations and team collaboration.
Experience in conducting audits and preparing audit documentation.
Ability to drive process improvements and standardization.
Knowledge of data security standards and ISO guidelines.
Strong problemsolving skills and ability to identify operational improvements.
Total Rewards
Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits rewards and perks our total rewards programs reflect our commitment to inclusivity and access for all.
Some things youll enjoy
Stock grant opportunities dependent on your role employment status and location
Additional perks and benefits based on your employment status and country
The flexibility of remote work including optional WeWork access
At Deel were an equalopportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race religion sex national origin gender sexual orientation age marital status veteran status disability status pregnancy or maternity or other applicable legally protected characteristics.
Unless otherwise agreed we will communicate with job applicants using Deelspecific emails which include @ and other acquired company emails like @ and @. You can view the most uptodate job listings at Deel by visitingour careers page.
Deel is an equalopportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities backgrounds beliefs experiences identities and perspectives.
Deel will provide accommodation on request throughout the recruitment selection and assessment process for applicants with disabilities. If you require accommodation please inform our Talent Acquisition Team at of the nature of the accommodation that you may require to ensure your equal participation.
We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process we provide Covey with job requirements and candidatesubmitted features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City our use of Covey complies with NYC Local Law 144.
We began using Covey Scout for Inbound on March 30 2025.
For more information about our data protection practices please visit our . You can review the independent bias audit report covering our use of Covey here: Experience:
Senior Manager
Employment Type
Part-Time
