Sr Director of Product Search and Discovery
Sr Director of Product Search and Discovery
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Job Description
Sr. Director of Product Search & Discovery
At Coupang we are building the future of ecommerce. Born out of an obsession to make shopping eating and living easier than ever were collectively disrupting the multibilliondollar ecommerce industry from the ground up. We exist to wow our customers. We know were doing the right thing when we hear our customers say How did we ever live without Coupang We are one of the fastestgrowing ecommerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.
We are proud to have the best of both worlds a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core we are bold and ambitious people who like to get our hands dirty and make a handson impact. At Coupang you will see yourself your colleagues your team and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of whats possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this alwayson hightech and hyperconnected world.
The Team
The Search and Discovery Product Team is responsible for creating a world class search and discovery shopping experience for our customers from intent based shopping to delighting the customer with serendipitous product discovery on every visit.
We are obsessed with optimizing the entire search customer journey from query
understanding and search relevance to personalized and category/mission aware search and recommendation experiences. We believe the experience for finding the right fresh groceries delivered to your door the next morning should be personal and different from shopping for a new laptop or your next pair of jeans. Search and
Recommendations drive over 70 of product discovery for our millions of daily
customers so the scale and impact of our work is massive!
The Role
With the latest advances in AI/ML we have the opportunity to rethink the traditional
search stack to deliver unique highquality experiences to our customers that were
traditionally outside the realm of possibility. This Search Product Leader role will be a
hand on role with the potential of building out a team of product managers focusing on
Search ML stack.
Responsibilities will include the following:
- Define the vision strategy and roadmap to reimagine our search and discovery
stack to deliver unique customer experiences while directing daytoday
towards that vision. - Hire and develop a high performing team of Product Managers with deep
expertise in ML based systems. Background in Search ML is a definite plus. - Regularly review metrics and proactively seek out new and improved
mechanisms for visibility on performance and greater optimization of the Search
and Discovery product portfolio. - Collaborate and drive alignment with a variety of stakeholders including senior
executives.
Key Experience
- Bachelors degree in Computer Science Engineering or equivalent experience.
- 10 years of experience in ML product management including developing
delivering and executing on a strong product vision. - Experience working on Search and Discovery customer experiences/ML stack.
- Analytical thinker who works well in a global fastpaced datadriven cross
functional and highly ambiguous entrepreneurial culture. - Bias for action and willingness to get your hands dirty to get the job done.
- Sound business judgment and proven ability to effectively communicate and
influence others including executive level reviews. - Ability to think strategically and at the same time stay on top of tactical
.
Preferred
- eCommerce experience
- Experience in launching and scaling consumer facing products
- Experience working with multiple teams across different geographies
Pay & Benefits
Our compensation reflects the cost of labor across several US geographic markets. At Coupang your base pay is one part of your total compensation.
The base pay for this position ranges from$207900/yearin our lowest geographic market to$386100/yearin our highest geographic market. Pay is based on several factors including market location and may vary depending onjobrelated knowledge skills and experience.
General Description of All Benefits
- Medical/Dental/Vision/LifeAD&D insurance
- Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
- Longterm/Shortterm Disability
- Employee Assistance Program (EAP) program
- 401K Plan with Company Match
- 1821 days of the Paid Time Off (PTO) a year based on the tenure
- 12 Public Holidays
- Paid Parental leave
- Pretax commuterbenefits
- MTV Free Electric Car Charging Station
General Description of Other Compensation
Other Compensation includes but is not limited to bonuses equity or other forms of
compensation that wouldbe offered to the hired applicant in addition to their
established salary range orwage scale
Required Experience:
Director
Employment Type
Full-Time
