Night Porter
Night Porter
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Salary Not Disclosed
1 Vacancy
Job Description
Dalmahoy is located 7 miles from Edinburghs city centre surrounded by beautiful Scottish countryside just off the A71 lies the fourstar Dalmahoy Hotel and Country Club. With spectacular views to Edinburgh Castle and the Forth Bridges it is a celebration of Scottish heritage dating back to the 13th century.
With 18 operating departments and up to 250 employees Dalmahoy offers unrivalled opportunities to progress your career across many different roles and disciplines.
Come and join us!
The Night Porter is responsible for ensuring that all public areas within the Hotel are clean and tidy ready to welcome guests in the morning. Responsibility for health and safety in the capacity of night time Duty Manager providing a consistent point of contacts for guests over night.
Essential Functions
- The role of our Night Porter is to deliver an exceptional guest experience throughout the night by exceeding guest expectations.
- Everything you do from helping on the bar cleaning bar and restaurant outlets to delivering room service food orders.
- Maintaining a safe healthy secure workplace and hotel environment at night following all work protocols and engaging with guests to ensure their experience is memorable.
- Build and maintain relationships within the team and ensure communication is clear between the shifts.
- Handle communicate and follow up on any guest comments or complaints.
- Collect or drop off staff using Company vehicle
Competencies
- Strong Communication skills (verbal listening writing)
- Innovative
- Proactive and reliable
- Able to work alone and within a team
- Good level of English
- Full UK drivers license
Other Duties
This job description is not designed to cover or contain a comprehensive listing of the activities duties or responsibilities that are required of the employee for this position. Duties responsibilities and activities may change at any time with or without notice at the reasonable request of management.
Employment Type
Full-Time
