Assistant Staff Analyst CalAIM N21

Salary: $35.23$50.83 per hour

SUMMARY

The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS is an integrated health system operating 26 health centers and four acute care hospitals in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS directly operated clinical sites and through partnerships with communitybased clinics DHS cares for about 800000 unique patients each year employs over 22000 staff and has an annual operating budget of 5 billion.

Housing for Health (HFH) is a program office within Health Services Administration a division in the DHS. HFH was created in 2013 to address the unique needs and challenges faced by vulnerable people experiencing homelessness to provide flexible funding to communitybased organizations. HFHs Housing and Services team works in partnership with contracted agencies to permanently house people and provide nontime limited services in housing. As such HFH is a key player and supports many of the Los Angeles County Homeless Initiative recommendations in response to and in support of the Countys effort to address and combat homelessness in the communities residing within Los Angeles County.

The Assistant Staff Analyst in the Housing and Services unit has experience and knowledge in supportive housing programs and services tailored to people experiencing homelessness provides technical assistance/training and is flexible and adaptable to changes that may be needed to meet the needs of people experiencing homelessness. This position is responsible for assisting in the planning directing implementing and monitoring Countywide Intensive Case Management Services supportive housing projects and homeless initiatives for participants who have complex health and/or behavioral health conditions high utilizers of public services and other vulnerable populations.

The Assistant Staff Analyst will be assigned to the following areas within the Housing and Services Unit: Performance Improvement.

ESSENTIAL FUNCTIONS

Essential Skills & Responsibilities:

• MediCal Managed Care Plan (MCP) Collaboration:Meeting with various MCPs to coordinate care and troubleshoot eligibility issues.
• CalAIM Community Supports (CS) Authorizations:Screening CalAIM CS eligibility; adding MediCal coverage data SSNs and HMIS IDs to CHAMP profiles; referrals to MCPs via Kno2 fax; reviewing received faxes in the Kno2 fax inbox; logging CalAIM CS referral outcomes in CHAMP; CalAIM email inbox management; and CalAIM CS grievance management (checking voicemails phoning program participants logging information in a grievance tracker).
• Report & Tracker Management:Manage trackers dashboards and automated reports to monitor program performance and outcomes.
• Quality Assurance & Performance Improvement:Support ongoing data validation quality assurance and process improvement efforts for program tracking and reconciliation.
• CrossTeam Collaboration:Work with various teams and contracted agencies to increase data accuracy streamline reporting enhance program efficiency and improve program quality and outcomes.
• Other duties as assigned.

JOB QUALIFICATIONS

Three or more years of highly complex administrative experience in the health housing social services or related sectors.

Certificates/Licenses/Clearances

• A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out jobrelated essential functions

• Successful clearing through the Live Scan process with the County of Los Angeles

• Successful clearing through the Live Scan process with the County of Los Angeles

Desirable Skills Knowledge and Abilities

• Proficient skill set in using an array of Microsoft Office Suite software programs especially Excel and Teams.
• Able to multitask and set workload priorities for time sensitive projects/tasks.
• Ability to problem solve and make recommendations to processes policies etc.
• Able to communicate with all levels of personnel e.g. written verbal in a professional and concise/clear manner; ability to work within a project team and/or independently.
• Able to work in a very diverse environment and with diverse individuals.
• Ability to be flexible in meeting changing work tasks and timelines; must be dependable and reliable

PHYSICAL DEMANDS

Stand Frequently

Walk Frequently

Sit Frequently

Handling Occasionally

Reach Outward Occasionally

Reach Above Shoulder Occasionally

Climb Crawl Kneel Bend Occasionally

Lift / Carry Occasionally Up to 15 lbs.

Push/Pull Occasionally Up to 15 lbs.

See Constantly

Taste/ Smell Not Applicable

Not Applicable Not required for essential functions

Occasionally 0 2 hrs/day)

Frequently 2 5 hrs/day)

Constantly 5 hrs/day)

WORK ENVIRONMENT

General Office Setting Indoors Temperature Controlled

EEOC STATEMENT

It is the policy of Heluna Health to provide equal employment opportunities to all employees and applicants without regard to age 40 and over) national origin or ancestry race color religion sex gender sexual orientation pregnancy or perceived pregnancy reproductive health decision making physical or mental disability medical condition (including cancer or a record or history of cancer) AIDS or HIV genetic information or characteristics veteran status or military service

Required Experience:

Staff IC