Solutions Architect
Solutions Architect
Posted on :
16-04-2025
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1 Vacancy
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Job Description
Caseware is one of Canadas original Fintech companies having led the global audit and accounting software industry for over 30 years with more than 500000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36000 accounting and audit professionals list Caseware as a skill on their LinkedIn profiles!
Caseware is hiring for a Solution Architect who will form part of our North American Solution Consultant team and be responsible for supporting our larger customers to successfully evaluate and implement Caseware solutions. In this role you will spend time understanding a customers technology ecosystem and unique needs develop requirements and work with them to execute on those successfully. You will also liaise with team members in development support product sales account management and other teams as well as with our strategic partners to help ensure key customer needs are addressed on a timely basis and professionally.
This is aFull time permanentposition
Location:
This is a remote position and is available to all applicants residing and eligible to work in US or Canada (Toronto).
What you will be doing:
- Partner with our Account Managers and Solution Consultants in helping our larger prospects and customers evaluate and implement Caseware products.
- Understand customers technology ecosystem and business needs gather requirements and define actions to successfully address them.
- Strategize with customers on the best solutions for their needs adding value through best practices and informed and personalized insights.
- Define and scope specific configuration and customization requirements required to meet customer needs.
- Work with developers/authors support product groups or other technical SMEs to scope plan and execute on specific customer requirements.
- Capture and where appropriate respond to customer and prospect feedback relating to product and sales experience to support continued innovation.
- Creating & maintaining toolkits and resources to support customer evaluations and implementations working with other Caseware teams as relevant.
- Design and implementation of processes and systems to support the delivery of consistent scalable services. Assist in the development and of improvement plans internally that are scalable to support future growth.
What you will bring:
- At least 5 years experience in a product design product management professional services or product development role in a SAAS organization specifically working on audit or accounting solutions.OR
- At least 5 years experience working in an Audit or Accounting firm with previous roles in innovation projects incorporating software solutions (e.g. design implementation or configuration of software tools for the audit practice).
- Excellent written and oral communication and presentation skills.
- Effective communicator with ability to understand and interpret stakeholder needs and strategize on the optimum way to address.
- Strong organization skills with experience tracking and managing multiple deliverables and tasks.
- A resourceful selfstarter who thrives in a fastpaced environment where initiative and problemsolving skills are required.
- Preferred:
- CPA or equivalent with 5 years External Audit experience.
- Have direct experience utilizing Caseware to perform engagements.
- Experience leading audit and/or technology adoption training methodology or other innovation efforts in an accounting firm.
- Software development skills and experience in particular within Caseware or other Audit solution.
- Deep understanding of accounting financial processes and technologies
- Product Product Marketing Sales experience or experience working closely with those functional teams.
- Experience using Microsoft Office Suite and CRM software (E.g. Salesforce)
- Experience documenting internal processes and identifying/implementing efficiency or quality improvements.
Whats in it for you:
Innovation is at our core. We work with cuttingedge technology in accounting and financial reporting constantly pushing the boundaries to create impactful software solutions.
We are committed to a collaborative culture where your ideas are valued and knowledge sharing is encouraged within a supportive inclusive team.
Worklife balance is important to us. We offer flexible work options remote opportunities and generous timeoff policies to ensure a healthy worklife balance.
We offer competitive compensation including a competitive salary and comprehensive benefits such as health insurance and retirement plans.
We are driven by impactful work. Your contributions directly affect how our clients manage financial processes and drive their success.
Recognition and rewards matter to us. We celebrate hard work through recognition programs performance bonuses and opportunities for career growth.
We embrace global opportunities. Work on international projects and collaborate with a diverse global team.
About Caseware:
Casewares cuttingedge software products are meticulously designed for accounting firms corporations and teams are continually collaborating innovating and building upon our existing suite of products. With a customerfocused mindset we are building technology that is shaping what the future of audits financial reporting and financial data analytics will look like.
With a recent strategic investment from Hg Capital in 2020 Caseware is now in its next major growth phase as we double down on the people and products that have made Caseware so successful to date.
One of Casewares core values is Many Voices One Team and with that in mind were dedicated to building teams as diverse as our customers in an equitable and inclusive way. We welcome and encourage candidates of all backgrounds to apply. Should you require accommodations or have any questions at any point during the application or interview process please email our People Operations team at
Background Check:
Any candidates successful in obtaining an offer for a position will need to successfully complete a background check through which typically includes an Identity Verification and Criminal Record Check. Executives and Senior Managers will undergo a Soft Credit Check as well. Candidates residingin the Netherlands and Germany are excluded from undergoing background checks via
Security and Fraud:
Caseware takes the security of candidates seriously. All legitimate communication from us will come from email addresses ending in @ and our open positions are always listed on reputable job boards and on our website We will NEVER ask for payment or financial information from you. If you receive an unsolicited job offer proceed with extreme caution.
Employment Type
Full-Time
Key Skills
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