Human Resources Assistant

Reporting to the Manager Total Rewards & HR Operations this role services as the first point of contact for the Human Resources Department playing a key part in creating a welcoming and professional environment.  This position requires strong communication and interpersonal skills to assist in HRrelated inquires managing incoming calls responding to emails in the HR mailbox and support of various departmental operational tasks.   Success in this role depends on being highly organized detailoriented and capable of handling confidential information with discretion to ensure smooth and efficient department operations.  The HR Assistant will ensure quality administrative processes are in place to support the needs of the Human Resources Department.

Accountabilities:

• First point of contact for the HR phone line providing a professional and welcoming experience for all callers
• Respond to HRrelated questions and redirect incoming calls to the appropriate HR function or other Hospital departments as necessary ensuring accurate and timely resolutions
• Manage the HR email inbox responding to inquiries and requests efficiently while maintaining a high standard of customer service and professionalism
• Creating employment letters and processing verification of employment requests
• Receive verify and process employee information updates such as demographic changes bank account updates and other key details ensuring accurate recordkeeping
• Maintain comprehensive employee records managing both paper and electronic files and ensuring all records are uptodate accurate and compliant
• Manage the office equipment and supplies placing orders and following up when necessary
• Provide basic system administration support for end users including tasks such as password resets account creation and user access management
• Assist with policy updates and maintenance ensuring all HR policies are current
• Entering the biweekly payroll for the HR team ensuring all hours have been submitted accurately.
• Leadership administrative support including booking meetings document preparation and sending organizational emails etc.
• Providing centralized team supports for the HR department.  Examples include long service awards retirement gift administration organizing job fairs and employee relations support
• Budget tracking and processing of department invoices accurately and promptly
• Responding and preparing employee files for legal requests

Qualifications :

• Minimum of 1 year of experience in Human Resources required
• Completion of a Human Resources degree or diploma/certificate program
• Possess strong written and verbal communication skills.
• Strong telephone and email communication skills.
• Extremely proactive in meeting customer needs.
• Ability to interact and work well with others.
• Strong computer skills using Microsoft Office (Word Excel Teams Outlook) required.
• Excellent organizational communication and interpersonal skills needed; as well as strong attention to detail.
• Highly motivated and resultsoriented able to work in a fastpaced environment.
• Must demonstrate Oslers Values of Respect Excellence Service Compassion Innovation and Collaboration

Additional Information :

Hours: Currently days (subject to change in accordance with operational requirements)

This is an Onsite First role:  Roles that frequently support direct patient care and have dedicated hours when they are available to patients team members and/or other partners

Annual Salary:
Minimum:  $53196
Maximum: $66495

Application deadline: April 22 2025

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Osler values inclusivity and diversity in the workplace. We welcome and encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act. If you require an accommodation at any stage of the recruitment process please notify Human Resources at .

While we thank all applicants only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only and not for any other purpose.