Workplace Tech Engineer Melbourne

We are Two Circles. We are a Sports & Entertainment Marketing business. We grow audiences and revenues. We do that by knowing fans best. We work with clients to help them understand & influence what their fans are doing the way fans spend their money the events that fans attend the channels fans respond to the content fans watch and more. And we use the understanding this gives us to help our clients grow. Grow their audiences and grow their revenues both direct to consumer and business to business revenues. Our platforms and services are trusted by over 900 clients globally including the English Premier League Red Bull UEFA VISA the NFL Nike and Amazon. We are almost 1000 people based out of 14 offices and we deliver work for sports and entertainment businesses of all shapes and sizes all over the world.

As a Workplace Technology Engineer at Two Circles you will look after the tools and technologies our two circlers use remotely and and in our offices to successfully rewire sports. We run a mixture of Windows and Mac devices and leverage a variety of SAAS applications across our 13 locations. Those sites have minimal onprem infrastructure other than collaboration tech and 3rd party commodity networking to assist hybrid working.

As a broader part of our Technology Operations team this role works with our Service Delivery Manager Support Technicians Information Security and other data and engineering specialists to share knowledge and deliver the best experience to our wider business. This role provides ample opportunities to influence the direction of Two Circles Technology Operations strategy own the delivery of a wide range of work and further develop your own knowledge of technologies systems approaches and practices.

The ideal background and skills we are looking for:

• 35 years experience in a similar role
• Highly proficient in Windows and Mac support
• Managing and configuring Office 365 and Azure Active Directory/Entra ID
• MDM with Microsoft Endpoint Manager/Intune
• Collaboration/unified communications tools and hardware (preferably Teams)
• Service Management practices including incident/request change and problem management monitoring events and altering
• Awareness of Data Protection Privacy and Governance principles e.g GDPR

• Application of modern workplace security practices

Experience with the following would also be beneficial:

• Altassain products (especially Jira)
• Broader Azure infrastructure stack
• Application Packagaing
• ITIL Foundation
• Project Delivery
• Previous 2nd Line experience

What can we offer you

We offer a benefits package to suit you and your lifestyle! Out of a core monthly budget you can choose your own comprehensive benefits package.

• Organic growth within the team & organisation is championed.
• Renowned Team Days often throughout the year
• Summer Away Days
• 23 standard days of holiday 1 Birthday 2 for a Big Life Event and 1 Admin Day) closure of office over Christmas (plus Bank Holidays)
• Discretionary Bonus based on company performance
• Performance Reviews every 6 months with discretionary salary increases

Our recruitment process will be honest & thorough and so will our roles. In return we can offer honesty integrity and the chance to progress in the organisation as quickly as you develop within it.

Two Circles is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race colour religion gender gender identity or expression sexual orientation national origin genetics disability age or veteran status.