This is a Burtonbased
Full time hours
Your role as Customer Care Advisor
- Putting the customer first identifying the best resolution in line with the business
- Composing thoughtful personalised written responses to guest enquiries and complaints
- Building sustainable relationships of trust through open and interactive communication with internal and external customers and colleagues
What youll bring
- Empathetic and positive approach
- Clear concise communication
- Great time management skills
- Competency on Excel Word and email systems
- A flexible work approach and an ability to work well in a team and independently
Experience in a customer services based environment is required.
#LIAP1
Qualifications :
Additional Information :
In reward for your hard work you will receive...
You will receive a competitive salary pension contribution as well as:
- 33 days Holiday With the opportunity to buy an additional 5 days!
- Discount of 33 for you and 15 for your loved ones on all of our brands so you enjoy your favourite food and drink at a discount.
- Discount of 50 for you and 25 for your loved ones at our Greene King Inns and hotels. so you can enjoy a weekend away without breaking the bank
- Discounted Dental & Health Insurance
- Life Assurance Up to 4 times your salary!
- Free employee assistance program Mental Health wellbeing Financial and Legal support because you matter!
- Refer a friend who do you know who could be interested in a new role When they are placed you could receive up to 1500 for referring them!
- Retail discounts Receive up to 30 of at Superdrug exclusive discounts with three mobile along with many more
- The chance to further your career across our wellknown brands As one of the industrys top apprenticeship providers we can provide training and development at each level of your career.
Remote Work :
No
Employment Type :
Fulltime