Spanish Bilingual Remote Phone Operator ZR22104JOB
Spanish Bilingual Remote Phone Operator ZR22104JOB
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Job Description
This is a remote position.
Key Responsibilities
Answer and manage 120 150 incoming calls per day in a professional and timely manner
Schedule reschedule and cancel patient appointments using eClinicalWorks
Create and route telephone encounters accurately within the EMR system
Respond to patient inquiries and resolve basic questions about services appointments and clinic procedures
Triage and escalate urgent issues to the appropriate clinical team
Communicate effectively with onsite staff to ensure seamless patient care
Maintain accurate documentation and ensure HIPAA compliance at all times
Manage multiple tasks simultaneously while maintaining high attention to detail
Qualifications
Minimum 1 year of experience in a medical office or call center environment
Proficiency in eClinicalWorks EMR is required
Must type at least 45 WPM and be comfortable navigating multiple systems simultaneously
Strong verbal and written communication skills
Highly organized focused and selfmotivated in a remote work environment
Reliable highspeed internet connection and a quiet professional home workspace
Bilingual (English/Spanish) preferred
Independent Contractor Perks
Permanent workfromhome position
Immediate hiring
Steady freelance opportunity
Fulltime position with potential for longterm growth
Minimum 1 year of experience in a medical office or call center environment Proficiency in eClinicalWorks EMR is required Must type at least 45+ WPM and be comfortable navigating multiple systems simultaneously Strong verbal and written communication skills Highly organized, focused, and self-motivated in a remote work environment Reliable high-speed internet connection and a quiet, professional home workspace Bilingual (English/Spanish) preferred
Education
N/A
Employment Type
Full Time
