Director of Specialized Solutions Engineering
Director of Specialized Solutions Engineering
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1 Vacancy
Job Description
At Cloudflare we are on a mission to help build a better Internet. Today the company runs one of the worlds largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware installing software or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network which gets smarter with every request. As a result they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazines Top Company Cultures list and ranked among the Worlds Most Innovative Companies by Fast Company.
We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!
Available Location: Austin US
What youll do as Director of Specialized Solutions Engineering
The PreSales Solution Engineering organization is responsible for the technical sale of the Cloudflare solution portfolio ensuring maximal business value fitforpurpose solution design and adoption roadmap for our customers. Solution Engineering is made up of individuals from a wide range of backgrounds from Financial Consulting to Product Management Customer Support to Software Engineering and we are serious about building a diverse experienced and curious team.
Reporting to the Vice President of PreSales Solution Engineering you will own the performance and development of the Solution Engineering organization for US Enterprise Team with accountability for Operational Diligence Growth and Scale.
Specifically we are looking for you to:
- Build and lead your organization with clarity authority and empathy. Create an environment of psychological safety where collaboration is expected and encouraged and where innovation and creativity thrives.
- Drive a customer centric culture and engage directly with strategic clients to help close & scale opportunities while building relationships with the client.
- Articulate and demonstrate the of the regional vision and strategy. Foster team collaboration and keep us moving forwards cohesively.
- Build a leadership team who care first and foremost about the customer coaching and developing their people. Be creative and bespoke in your approach with a high focus on individual connections.
- Exemplify and support the navigation of technical sales and the building of critical relationships including executive sponsorship of large enterprise customers.
- Represent Solution Engineering locally and globally building relationships with key business partners and stakeholders. This will include Sales Leadership Product Support Engineering Legal Special Projects and more! Use these relationships to ensure the success of Cloudflare and our Customers.
- Help build out goals for each team member detailing their respective career path areas of improvement and help drive the right behavior while motivating and energizing the team.
- Conduct 1:1 as well as team meetings to ensure progress and remain proactive on opportunities and team situations.
- Represent and Evangelize Cloudflare externally at Developer Community Technology Cybersecurity and Industry focused events with thought leadership and expertise.
- Be the voice of your customers in your region you will understand the nuanced requirements of the countries and markets that make up your region and you will need to represent them to ensure their needs are met.
We know that the ideal candidate may not have all of the above skills on Day 1 and were committed to developing and investing in the right person for the role.
What Makes Cloudflare Special
Were not just a highly ambitious largescale technology company. Were a highly ambitious largescale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: Since 2014 weve equipped more than 2400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work technology already used by Cloudflares enterprise customersat no cost.
Athenian Project: In 2017 we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free so that their constituents have access to election information and voter registration. Since the project weve provided services to more than 425 local government election websites in 33 states.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster more secure and privacycentric public DNS resolver. This is available publicly for everyone to use it is the first consumerfocused service Cloudflare has ever released. Heres the deal we dont store client IP addresses never ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something youd like to be a part of Wed love to hear from you!
This position may require access to information protected under U.S. export control laws including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their or any other persons perceived or actual race color religion sex gender gender identity gender expression sexual orientation national origin ancestry citizenship age physical or mental disability medical condition family care status or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include but are not limited to changing the application process providing documents in an alternate format using a sign language interpreter or using specialized equipment. If you require a reasonable accommodation to apply for a job please contact us via email at or via mail at 101 Townsend St. San Francisco CA 94107.
Required Experience:
Director
Employment Type
Full Time
