Office Assistant Manager Metro Detroit Area
Office Assistant Manager Metro Detroit Area
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Deliver professional exciting and comprehensive training to ensure EPIC levels of speed accuracy and knowledge geared towards the retention and success of all onsite staff.
- Be a constant role model by maintaining personal accuracy and knowledge of all policies and procedures within the clinic for multiple roles.
- Be an active presence on the clinic floor managing a fastpaced office flow ensuring patients find value in their appointments by being cared for in a timely manner with and EPIC level of quality.
- Assessing competency levels of staff to identify areas of improvement and growth for each individual member of your team which includes collaborating on performance reviews and applicable corrective action plans.
- Assure appropriate levels of medical supplies and equipment are in inventory to meet patient care needs.
- Providing and overseeing excellent customer service delivery including advocating for the patient listening to their concerns and addressing issues promptly courteously and respectfully via facetoface telephone email and proper charting.
- Maintaining the facility to ensure it is clean inviting and fully functional.
- Hold team accountable for hitting key metrics and performance goals as well as following all company standard operating procedures.
- Support the EPIC vision and mission through active leadership innovation collaboration and living our values by maintaining a culture of continuous improvement.
- Proven work experience as a high performing Medical Assistant Healthcare Administrator Medical Office Manager or relevant role
- Excellent communication and interpersonal skills capable of maintaining strong relationships and motivating others.
- Strong organizational and multitasking skills
- Technologically literate enough to navigate an Electronic Health Record the Microsoft Office Suite and other tools used at EPIC Health
- Excellent analytical and problemsolving abilities both independently and as a team
- Positive role model and proactive mentality
- Time management skills with the ability to meet deadlines.
- Come with 3 years of leadership/business experience or believe youre ready to hit the ground running in a fastpaced environment that will challenge you every single day.
- Have a degree in business or healthcare related field.
Required Experience:
Manager
Employment Type
Full Time
