Partner Operations Analyst
Partner Operations Analyst
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Job Description
What is The Role
We are seeking a detailoriented Services Partner Operations Analyst to manage the endtoend onboarding and offboarding processes ensure compliance with governance policies and oversee financial and contractual processes for our Service Partners. This role requires strong coordination skills attention to detail and the ability to collaborate with crossfunctional teams including Finance Strategic Sourcing and internal customers.
What You Will Be Doing
- Oversee the complete onboarding process including contract documentation and system setup.
- Manage endtoend offboarding ensuring accurate system deactivation and compliance.
- Ensure adherence to timecard compliance and governance policies.
- Monitor and enforce accurate partner time tracking.
- Manage the full lifecycle of purchase orders from creation to tracking of consumption (Microsoft systems).
- Oversee Statement of Work (SOW) and Work Order generation ensuring signature compliance and governance.
- Process and reconcile invoices including validation of travel and expenses (T&E).
- Collaborate with finance teams to resolve billing discrepancies.
- Ensure data accuracy in Partnerrelated reports and dashboards.
- Generate reports on partner utilization performance and compliance metrics.
- Maintain accurate Partner records in the Professional Services Automation (PSA) system.
- Maintain accurate Partner planner hours in PSA.
- Facilitate communication between internal teams and external Partners to ensure seamless operations.
- Coordinate with Strategic Sourcing for procurementrelated needs on an adhoc basis.
What You Bring
- 35 years of experience in partner/vendor management procurement finance or a similar operational role.
- Understanding of contract management invoicing and compliance processes.
- Proficiency in managing purchase orders and monitoring financial consumption.
- Excellent analytical skills and attention to detail.
- Strong communication and collaboration abilities to work effectively across teams.
- Familiarity with PSA tools Microsoft systems or similar reporting tools is a plus.
This role is ideal for someone who enjoys working in a fastpaced processdriven environment while ensuring compliance and operational efficiency in Partner Management. If you have a passion for optimizing workflows and driving accuracy wed love to hear from you!
Required Experience:
IC
Employment Type
Full Time
