Process Quality Manager - 3PL Operations

Novo Logistics

Position: Process Quality Manager

3PL Operations/Michelin Plant inside US5

Location: Lexington South Carolina

Competitive salary based on experience!

Company Description

The Novo culture has the utmost respect for our team members families and the local community. As a member of Novo we warmly welcome you and your family to the Novo team. We empower our team members to advocate for our cultural values of respect safety transparency and continuous improvement. Our team is proud to work for Novo and were proud to work with them.

Join us in making a difference for our partners.

Job Description

Novo Logistics is seeking a reliable selfdriven and teamoriented professional with training problemsolving communication and management skills for the quality manager position. This position is within a fastpaced plant environment in Lexington South Carolina. We offer competitive compensation and opportunities for growth.

The Quality Manager is responsible for validating the quality processes maintaining and improving operational quality
investigating customer and partner complaints and establishing the overall quality process in the plant operation. The
Quality Manager must be able to understand core business service objectives and processes and provide support for the
operations team through analytical tools and analysis.

ESSENTIAL JOB RESPONSIBILITIES:

Maintain and ensure compliance with safety procedures and expectations.
Lead Continuous Improvement projects and initiatives.
Maintains and improves quality by completing company system compliance and surveillance audits;
investigating customer and partner complaints; collaborating with other members of management to develop new
procedures and designs and training methods.
Prepares quality documentation and reports by collecting analyzing and summarizing information and trends
including failed processes stability studies corrective actions and revalidations.
Develop implement and maintain quality standards methods instructions and quality planning on the assigned
program(s); perform surveys internal audits and process audits.
Implement and improve quality control operating procedures.
Ensures deliverables are met as defined in order to achieve success.
Challenge business as usual using a factbased objective mindset.
Develop strong working relationships with internal staff to ensure effective communication with all related
functional areas.
Perform other requests and duties as assigned by the General Manager and/or upperlevel management.

KNOWLEDGE SKILLS AND ABILITIES:

Advanced skills with Microsoft Office applications (specifically Excel and PowerPoint).
Skill in typing and general computer literacy.
Excellent analytical skills including the ability to see the overall picture.
Ability to solve problems and adapt to situations requiring solutions to unforeseen circumstances.
Ability to communicate effectively with members of management coworkers customers partners and other
visitors.
Ability to create easily understood procedures to ensure quality control.
Ability to communicate and train employees on the proper quality procedures.

EDUCATION EXPERIENCE AND CERTIFICATION

Previous quality experience of two 2 or more years in a similar role is required.
Bachelors degree preferred or relevant work experience.
Plant experience preferred.
ISO 9000 Certification or Six Sigma preferred.
Knowledge of Quality Control procedures and relevant legal standards.

Applicants Must

• Have reliable transportation.
• Be legally authorized to work in the United States.
• Be at least 18 years old at the time of application.
• Be willing to submit to a background check and drug screen.

WORKING CONDITIONS

Varied working conditions between controlled and uncontrolled environments. Excessive walking and standing;
heavy lifting and carrying stooping bending kneeling and reaching. Work outside and inside; work around machinery with
moving parts; work around moving objects or vehicles; exposure to dampness and humidity; exposure to slippery and uneven
surfaces. Use of personal protective equipment is required.

Employment Type(s)

• FullTime Exempt

Compensation

• Salaried (paid weekly via Direct Deposit).

Benefits

• Medical Dental Vision and Life Insurance
• Companysponsored premiums for Medical Insurance with nominal Team Member contribution.
• Dental Insurance Life Insurance policy and other options.

401(k) Plan

• Company match option.

Paid Time Off (PTO)

• Paid Time Off hours in accordance with Company and Site Policy.

Required Experience:

Manager