Account Manager
Account Manager
Posted on :
16-04-2025
Employer Active
1 Vacancy
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Job Description
ccount Manager Personal Insurance DepartmentPortland MEDescriptionAccount Managers provide a high professional standard of service to Clark Insurance customers in their overall management of an assigned book of accounts. They consistently initiate contact with existing customers identify needs and recommend appropriate coverages and products. In addition Account Managers build relationships with customers and carrier underwriters to encourage growth and retention of the book of FunctionsManage retain and grow assigned book of accounts by planning and carrying out daily responsibilities with minimal direction using sound judgment and independent thinkingPossess knowledge of carrier manuals appetite services and coverage forms/products available from each of our carrier partnersAdvise customers/prospects on the insurance policies/products/services available for protecting their financial assetsResponsible for frontend underwriting of accounts to align the proper carrier and best solutions for the customers/prospects insurance needsProvide quotations coverage summaries/comparisons proposals and recommendations proposedResponsible for all customer communications conflict resolution and compliance on customer deliverables. Ensure customer or carrier conflicts are handled in an effective manner by identifying and implementing solutions as issues arise and informing the department director of any for the proper documentation in the agency management system of all customer communications and the confidentiality of all customer documentationProvide periodic coverage reviews to address new/changing insurance needs of customers. Make customers aware of the services available in other departments within the agencyGuide processing of mail renewals new business billing cancellations nonrenewals reinstatements and other administrative functions carried out by associates and analystsFollow all systems procedures and regulations set forth by agency insurance carriers and state departments of insuranceWork to attain individual team department and agency business goalsContinue to update job knowledge by participating in educational opportunitiesExtremely detail orientedHigh level of initiative and able to work well in a team environmentMotivated goaloriented persistent and skilled negotiatorStrong technical capacity with knowledge of Microsoft Office software productsHandles stressful situations and deadline pressures wellExceptional communication organization and time management skillsResults driven with a positive professional attitude and exceptional customer service focusPlans and executes responsibilities independently and with discretionPreferred Experience Education and LicensingUndergraduate degree or combination of industry education and experienceHolds the Associate in General Insurance designation
Required Experience:
Manager
Employment Type
Full Time
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