Employee Benefits Account Executive
Employee Benefits Account Executive
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Job Description
ABOUT HUB INTERNATIONAL:
HUB International Limited (HUB) is the 5th largest global insurance and employee benefits broker providing a broad array of property casualty risk management life and health employee benefits investment and wealth management products and services. With over 18000 employees in 500 offices throughout North America HUB has grown substantially in part due to our industry leading success in Mergers and Acquisitions.
WHAT WE OFFER YOU:
At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer:
- Competitive salaries and benefits offerings
- Medical/dental/vision insurance and voluntary insurance options
- Health Savings Account funding
- 401k matching program
- Company paid Life and ShortTerm Disability Plans
- Supplemental Life and LongTerm Disability Options
- Comprehensive Wellness Program
- Generous PTO Package Vacation Holiday Sick and Personal Time Off
- Great work/life balance because thats important for all of us!
- Focus on creating a meaningful environment through employee engagement events
- The ability to be a part of a motivated winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!
- Growth potential HUB is constantly growing and so can your career!
- A rewarding career that helps local businesses in the community
- Strong community support and involvement through HUB Gives
SUMMARY:
The Employee Benefits Account Executive leads the overall service recommendations and implementation of a book of insurance business. The job requires a high degree of independent discretion autonomy and decisionmaking based on industry knowledge and experience to provide professional guidance expertise and service to clients professional and collaborative relationships with carrier representatives underwriters business partners and HUB colleagues. Responsible for business development and sales with new and existing clients.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Manages an assigned book of business which is comprised of key and high revenueproducing accounts all of which have a significant impact on the business operations of the client and on HUB.
- Lead and develop a team of Account Managers and Account Associates. Identify skill gaps and work with Practice Leader to identify training and development to address the gaps.
- Utilizing industry experience and indepth knowledge of insurance markets policy provisions claim processes business environment and risk mitigation applies independent and discretionary judgment to make decisions independent of manager approval on books of insurance business for which the incumbent is responsible. These include nonroutine coverage issues and questions denial of claims renewal strategies for key accounts and interpretation of nonroutine provisions of insurance contracts.
- Acquires understanding of clients business and insurance objectives and critically analyzes and compares insurance plans to determine suitability.
- When counseling clients on appropriate coverage will assess risks based on clients situation and determine proper coverage to insure and mitigate those risks.
- Builds strong relationships with internal customers (producers marketing customer service and claims) as well as our external trading partners.
- Negotiates terms conditions and pricing directly with insurance carriers in conjunction with the Marketing Team.
- In situations where special carrier programs are available determines if those programs are appropriate for particular clients. Then consults with clients on the benefits of those programs. Will then work with carriers to quote coverage through appropriate program.
- Leads resolution of escalated complex service issues between clients and insurance carriers that require policy interpretation and experiencebased judgment to resolve.
- Leads client meetings (including renewal meetings) independent from producer or manager as needed.
- Supports mentors and trains Account Managers and Account Representatives as necessary.
- May oversee functions performed by Account Managers and Account Representatives including approval of renewal strategies and resolution of client and carrier issues.
- Seeks continued knowledge and stays abreast of changes in the insurance industry and other external conditions that may impact their clients. Makes appropriate recommendations to clients in response to those changes independent of manager approval.
- Leads all aspects of client service marketing and renewal of book of business. Uses judgment and creativity based on industry experience to produce favorable results and solutions to address clients insurance needs.
- Responsible for overall retention of accounts in assigned book of business.
- Develops new business from existing accounts and assigned leads and contributes to meeting departmental production goals. Identifies opportunities for crosssell and upsell of other HUB products and services where appropriate.
- Appropriately documents conversations with clients and carrier representatives and updates all HUB computer systems and automated agency management systems when necessary. Ensures the accuracy of data in those systems.
- Possesses mastery of the various HUB and industry resources and tools that are available and utilizes same to best serve clients
- Travels on company business as required.
- Prepares reports for management as required.
- Attends industry related continuing education training and courses.
- Performs other duties and projects as assigned.
REQUIREMENTS:
- 7 years of experience and demonstrated proficiency in an insurance Employee Benefits Account Management role in required lines is preferred. Brokerage experience is preferred
- Excellent customer service analytical problem solving and conflict resolution skills
- Demonstrated proficiency with computer systems including but not limited to Microsoft Office and automated agency management systems
- Leadership experience and independent responsibility for client retention preferred
- Ability to lead and influence in a team environment
- Ability to work a regular fulltime work schedule at HUBs facility(s) and willingness to travel on business when required
EDUCATION LICENSING OR CERTIFICATION REQUIREMENTS
- High School Diploma or equivalent required; College Degree preferred
- Currently licensed in good standing in required lines and states with all necessary CE credits
- Advanced professional designation highly desirable (e.g. AAI ARM CIC)
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity national origin religion age color sex sexual orientation gender identity disability or veterans status or any other characteristic protected by local state or federal laws rules or regulations.
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact the recruiting team. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Required Experience:
IC
Employment Type
Full-Time
