Team Lead State Licensing
Team Lead State Licensing
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Job Description
Description
The Opportunity:
In collaboration with State Licensings Management team the Team Lead of State Licensing will be responsible for leading a team of Licensing Coordinators in building relationships with physicians and State Licensing Boards across the country to license our medical providers in a timely manner. With a focus on delivering a world class customer experience this is an opportunity to develop and grow a dynamic team of professionals while increasing the success of the organization.
In this role you will:
- Assist physicians with the application process to licensure
- Distribute and prioritize work based on the needs of the business impact to Medicus and team capacity
- Serve as the primary escalation point for internal business partners Licensing Coordinators providersState Licensing Boards and clients in the resolution of issues
- Identify creative solutions to complex situations and operational problems to improve efficiency and/or engagement.
- Develop and maintain collaborative relationships with key stakeholders and functional areas throughout the organization
- Work with your coordinators to develop their skills and capabilities now and in relation to professional goals they have as their career at Medicus progresses
- Manage a queue of licensing requests and action items (tasks) as needed to support team capacity
- Assist in hiring onboarding and development of new coordinators
- Play a lead role in design and implementation of system and processes changes to ensure adoption and achievement of desired outcomes
Heres what we look for:
- Management/Leadership experience directly managing employees required
- Strong interpersonal and communication skills including the ability to establish relationships over the phone and email
- Time management skills with the ability to multitask in a fastpaced environment
- Able to demonstrate strong analytical thinking and problem solving
- Strong attention to detail
- Bachelors degree preferred
Why you should work with us:
- Quarterly company bonus incentives
- Clearly defined benchmarks for career progression
- Unlimited Paid Time Off
- Full medical dental and vision benefitsstarting DAY 1!
- 401K matching program fully vested
- Comprehensive newhire training and ongoing learning opportunities
- Quarterly company meetings and social events
- Stateoftheart fitness facility and free fitness classes offered each week
- Volunteer Time Off
- Opportunity to go on Presidents Club (allexpense paid trip for two!
Your characteris more important than any level of skill experience or education.We expect all of our people to exhibit these common attributes: high level ofintegrity desire forexcellence strongwork ethic resultsorientedteam player.
Medicus is proud to share our commitment to diversity and are excited to continue advancing and promoting DEI in the workplace.
Employment Type
Full Time
