Product Manager
Product Manager
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Job Description
PocketPills is a digital pharmacy platform transforming how Canadians access medications healthcare products and pharmacist support. As an allinone healthcare solution we provide convenient online prescription fulfillment personalized pharmacist consultations and a range of overthecounter products. Our platform is designed for B2C customers enabling seamless prescription management automatic refills and fast reliable delivery right to members doors.
We leverage advanced technology to improve member experience from medication adherence reminders to precise delivery tracking and support from licensed pharmacists for minor ailments and healthcare queries. Our engineering and product teams work in a fastpaced environment with a strong focus on innovation aiming to expand access to quality healthcare for all Canadians.
We are looking for an experienced product manager to drive product strategy and development collaborating closely with our founding team and engineers. This is an exciting opportunity to make a significant impact and gain valuable experience in digital healthcare.
Responsibilities:
- Contribute to Product Strategy: Partner with the Product Manager to help define and evolve product vision establish clear goals and maintain a strategic product roadmap that aligns with company objectives.
- Manage and Resolve Production Issues: Analyze and prioritize production issues by understanding root causes coordinating with relevant teams and ensuring timely resolutions to maintain product stability and quality.
- DataDriven DecisionMaking: Utilize analytics (SQL proficiency required) to track and interpret product usage identify key insights and support databacked decisions that prioritize highimpact features and enhancements.
- Collaborate Across Teams: Work closely with engineering design marketing and other teams to lead and drive project launches that deliver meaningful value to our members.
- Drive Roadmap with Documentation: Develop clear and comprehensive product requirement documents (PRDs) that outline feature specifications use cases and acceptance criteria ensuring alignment across stakeholders and guiding successful feature development.
- Triage Customer Feedback and Issues: Gather assess and prioritize customer feedback and reported issues transforming insights into actionable solutions and incorporating them into the product roadmap for continuous improvement.
Requirements:
- B. Tech/ BE in Computer Science or other engineering areas from a top engineering institute.
- Prior experience as a software engineer is a plus.
- 0406 years of relevant experience as a PM.
- Understanding of various functional areas including engineering customer care finance supply chain operations logistics etc.
- Experience owning projects endtoend (from conceptualization to development and use by patients or inhouse care/pharmacists team).
- Experience in creating wireframes writing SQL queries and analyzing analytics data.
- Ability to work in a fastpaced and agile development environment.
- Genuinely excited about working in an earlystage startup learning and solving problems without getting constrained by current knowledge or experience.
- Motivated to drive tasks to completion and take ownership of projects.
Required Experience:
Senior IC
Employment Type
Full-Time
