drjobs Customer Trainer - Remote - Travel Required

Customer Trainer - Remote - Travel Required

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1 Vacancy
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Job Location drjobs

New Berlin, WI - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

POSITION TITLE: Customer Trainer Konecranes Training Institute (KTI)

 

REPORTS TO: Amy Schroeder Director of Training KTI

 

The Customer Trainer plays a key role in delivering both classroombased and handson training to customers of the Konecranes Training Institute (KTI) who operate inspect and maintain overhead and mobile cranes. Instruction is conducted either onsite at customer locations or at Konecranes training facilities.

 

In addition to training delivery the customer trainer collaborates with colleagues to develop update and enhance instructional materials ensuring they align with industry standards and the evolving needs of crane operators and maintenance personnel.

 

KTI is seeking a customer trainer with electrical and mechanical crane maintenance expertise. The ideal candidate will be able to effectively teach and demonstrate crane operation diagnostics troubleshooting repairs and preventive maintenance. Training will cover all critical electrical and mechanical components of crane systems ensuring participants gain a comprehensive understanding of their functionality and maintenance requirements.

 

PRINCIPAL RESPONSIBILITIES:

 

Conduct training sessions in a classroom and practical setting ensuring engagement and knowledge retention among participants.

Conduct occasional webinar training sessions.

Administer assessments quizzes and tests to evaluate the understanding and proficiency of participants.

Assist in developing and updating instructional materials for the technical training curriculum.

Evaluate the overall effectiveness of the technical training program and assist in making improvements.

Collaborate with other trainers to stay updated on industry regulations and incorporate relevant changes into the training sessions and materials.

Adapt training materials to meet the learning needs of the business and incorporate feedback for continuous improvement.

Complete all pertinent training session documentation to ensure prompt invoicing.

Serve as a resource for technical questions originating from the field.

Assist in safety training as needed.


Qualifications :

SKILLS REQUIRED:

Electrical Schematics & Circuitry Read and interpret wiring diagrams control circuits and schematics.

Motor & Drive Systems Troubleshoot AC/DC motors VFDs and motor starters.

Brakes & Hoisting Mechanisms Inspect and maintain brake systems hoists and wire ropes.

Mechanical Components Maintain gearboxes bearings and structural alignment.

Preventive Maintenance Plan and perform regular maintenance to prevent failures.

 

QUALIFICATIONS:

 

Minimum of 5 years of experience operating and maintaining overhead and/or mobile cranes.

Proven experience as a technical trainer or in a similar role.

A trade school degree (or equivalent education or field experience such as military service) in an industrial subject is preferred.

Excellent presentation and communication skills.

Ability to break down complex technical concepts into easily understandable components.

Excellent presentation and communication skills.

Ability to break down complex technical concepts into easily understandable components.

OTHER REQUIREMENTS:

This position requires 100 travel.

Use of Microsoft Office applications such as Word PowerPoint and Excel.

Having a current CIC NCCER or NCCCO certification in Mobile Crane operation is a plus.


Additional Information :

What we offer:

Benefits: Medical Plan Dental Vision 401k plan with a match from day one profit sharing identity theft protection accident insurance travel insurance and so much more!

Vacation: 2 weeks of vacation per year (prorated for the first year depending on start date). 512 years of service 3 weeks. 13 years of service 4 weeks.

Sick Leave: 5 days of Sick Leave per year. Prorated the first year after 90 days of service

Holidays: 10 paid holidays per year

 

 

 

Konecranes moves what matters. Konecranes is a global leader in material handling solutions serving a broad range of customers across multiple industries. We consistently set the industry benchmark from everyday improvements to the breakthroughs at moments that matter most because we know we can always find a safer more productive and sustainable way. Thats why with 16 000 professionals in over 50 countries we are trusted every day to lift handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. We are an Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Other Protected Category.

Konecranes Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.


Remote Work :

Yes


Employment Type :

Fulltime

Employment Type

Remote

Company Industry

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